CoreNet Global Summit, Philadelphia 2016

Measuring Knowledge Worker Productivity: The 6 Factors That Change Everything

17 October 2016 | 2:15 - 3:15 PM

Measuring Knowledge Worker Productivity: The 6 Factors That Change Everything

Have you been searching for the Holy Grail - a broadly applicable metric for measuring knowledge worker productivity? If you had it, you could prove that lower panels, white noise, blue walls, more natural light, etc. have a positive effect on productivity (or not).  You would be able to prove causation, and have clearer answers about what to do and what not to do to contribute to worker performance with proven data instead of subjective opinions. This session highlights how Advanced Workplace Associates and The Center for Evidence-Based Management set out to search for evidence once and for all that such indisputable metrics do exist. What they found is that the universal metric cannot exist but in the process they did find 6 factors that are scientifically proven to correlate to knowledge worker performance, which can act as a proxy measure.  Engage in rich discussion about initiatives to increase these 6 factors in your organization, and then propose ways that the workplace can support those initiatives to improve performance.

Key Takeaways:

  • Describe to stakeholders the 6 factors that are proven to most highly correlate to knowledge worker productivity and which can act as proxy measures.
  • Practice defining desired best practice behaviors that are consistent with the 6 factors.
  • Define actionable initiatives for improving the factors within your organization.