CoreNet Global Summit, Orange County 2019
Orange County, CA | October 20-22, 2019
Don't miss the opportunity to connect, collaborate and learn with 2,500 corporate real estate professionals.

Learning Experiences & Sessions

Learning comes in many forms. Discover some of the new formats to fit your style and interests. Choose from more than 120 unique Learning Experiences taught by the best minds in corporate real estate.

More Learning Experiences are coming soon! Check-back frequently.

Learning Experiences
  • Future 20 - Join a 20-minute solo presentation highlighting new and emerging ideas.
  • Leadership Track- Strengthen your leadership capabilities and become an even more effective people and change leader.
  • Empathy - See and understand the world through the eyes of others. Foster a culture that promotes understanding, both within organizations and in the world at large.
  • Engage Studio - Jump in, get involved, and have fun in these hands-on learning opportunities.
  • Campfire - Hike over to CoreNet Global's Great Outdoor experience and join a smaller, more intimate facilitated conversation with your peers.
  • Learning Theaters - Effective, timely, topical presentations by SME's on workplace, wellness, careers, and innovation.
  • Technology Playground - Informative technology insights and trends that will keep you ahead of the curve!

October 20, 2019   |  1:00 - 2:00

It's All About Trust: Creating a Successful Activity Based Workplace in the Canadian Government

Preparing a whole government office of 400 employee's for a major workplace transformation, from traditional cubicle farm to a fully unassigned activity based workplace over a two year period was a huge challenge for a project team, but even more for employees and managers. After one year, 85 % of the employees said they would recommend their new workplace to others and 90 % say their new workplace enables them to collaborate more effectively. The comment heard most often from the 800 visitors who came to visit in that first year was how impressed they were by the workplace, it's great vibe and the overall employee satisfaction. But also, how they feel that they would not be ready to successfully achieve such a transformation. Our team was not ready, and we think that no one ever is. Throughout this session, find out why and how building effective partnerships within the organization to shape an integrated and more collaborative work environment is at the center of success. At the center of it all is one very simple concept: trust.

October 20, 2019   |  1:00 - 2:00

A New Look at Employee Experience: Employee Health, Happiness, and Productivity

In 2018, “The Employee Experience” survey of over 1,600 employees in North America found that over 50% reported access to natural light and views of the outdoors were their most important office perks – outranking onsite cafeterias, fitness centers, medical care, and childcare. This session will discuss the growing importance of the workspace in creating an employee experience that is memorable, compelling, and leads to increased productivity.

October 20, 2019   |  1:00 - 2:00

Learn from the Craft Brewing Industry: Engagement through Experience

In response to the significant growth of e-commerce, changing consumer demographics and preferences, brick & mortar retail has shifted focus to the experience. The craft beer industry is one of the most illustrative examples of this shift. This presentation explores what corporate real estate professionals can learn from the engaging environment breweries build to attract consumers and their adaptive reuse strategies. The craft beer industry is booming. The U.S. has the most craft breweries on record ever in its history. While annual growth has slowed a bit, there are still openings across the United States. Cities like San Diego and Chicago have hundreds of breweries providing endless options for beer lovers and novices alike. This growth has translated into millions of square feet of absorption in U.S. markets, especially in fringe submarkets. When you think of a brewery, what do you think about? Imagine you walk into a brewery. What do you hear, what do you see, what do you feel, what do you smell, and obviously, what do you taste? From former light bulb and paint factories to movie studios and movie theaters, breweries reuse properties that would otherwise remain vacant. That is all part of their charm. This session uses case studies to illustrate the best examples of adaptive reuse, local economic impacts, and space design.

October 20, 2019   |  1:00 - 2:00

Creating Buildings that Support Wellness and Sustainability

Don't miss this interactive session, where you’ll be guided in a discussion of tactics, tools and case studies that position you to identify and select materials that promote sustainable buildings, good indoor air quality and occupant wellness. Brainstorm important product characteristics that support wellness such as materials with low chemical emissions; furniture that promotes good ergonomics; and design considerations that promote wellness such as access to natural light and products that are third party certified for their superior environmental performance. Overcome common obstacles and gain tips for overcoming objections associated with prioritizing the pursuit of sustainable buildings.

October 20, 2019   |  2:30 - 3:30

Leverage Emerging Technologies to Enhance Outcomes

Augmented and Mixed Reality! Machine Learning! Image Recognition! Natural Language Processing! Solve your real-life business problems by using innovative, emerging AI. This not-to-be-missed session will include demonstrations, lessons learned, and takeaways for your immediate action based on 3 fascinating technologies: Natural Language Processing (leveraged keywords in automating work order tickets – easy, intuitive, improved response time and technician efficiency); Augmented Reality (enhanced FM technician services, improved efficiency, collaboration, and enhanced customer experiences); Image Processing (capture images and translate those to work order tickets).

October 20, 2019   |  2:30 - 3:30

Experience the Transformation

Gain insight into the approach used to transform a financial services senior leadership area into its headquarters' center of gravity. Learn how the team achieved the primary goal to accelerate ongoing cultural evolution through leadership example and cross-functional pollination of innovative business ideas with access to leadership. Benefit from an in-depth understanding of the solution development process, qualitative performance data, including virtual reality tools. The design prioritized the integration of flexible solutions to ensure the environment be adaptable based on performance and cultural measures. This approach minimizes hard construction and supports flexibility to adapt to future needs.

October 20, 2019   |  2:30 - 3:30

eSports: The game that is changing your city

Are you up to date on eSports and its impact on your enterprise? Competitive video gaming is a fast-growing international phenomenon. It’s impacting real estate around the globe with an estimated 165 million enthusiasts. Venues dedicated to eSports are popping up all over the world. Similar to the modern baseball stadium boom over the past 25 years, these arenas are changing city landscapes. They are being built as part of mixed-use developments and/or tourist destinations among surrounding convention centers, hotels, and shopping districts. Explore the new ecosystems built around these venues that attract retail, housing and office development.

October 20, 2019   |  2:30 - 3:30

Walgreens 'Workplace for Tomorrow' Story

How do you assure your workplace experience is successfully evolving to deliver for a tomorrow that is not yet here? Gain insights into Walgreen’s approach as they share the strategy and the delivery of the work that has effectively begun their workplace transformation. Key points covered include working with key stakeholders, and linking the workplace experience to its brand. This candid discussion looks past today and into tomorrow as they transform a brand, culture and business for the future.

October 21, 2019   |  09:00 - 10:30

Opening General Session - Igniting Creativity: Blending People, Place & Business Experiences

Imagine two people, two journeys; each embrace experience differently; and both have a profound impact. As the former Head of Innovation and Creativity at Disney, Duncan Wardle knows that the best brands in the world don’t thrive simply because of their great product or service. They thrive because of an unrelenting passion and focus on customer experience. Duncan will challenge you to claim your creativity, to own experience making, and provide practical steps to think differently. Candy Chang is an artist who believes our shared spaces can play a vital role in our emotional health and kinship. Through a series of large-scale projects that combine art with social activism, Candy has encouraged people to engage with public spaces to let their voices be heard. Her interactive art experiences evoke emotion, strengthen communities, and addresses the social isolation that many feel in their work where they put on masks to hide their fears.

October 21, 2019   |  11:00 - 12:00

Young Leaders Unplugged: A Fireside Chat with Michael Davidson

Being a Young Leader in any industry presents a myriad of challenges to recognize, embrace and develop one’s talent, fuel a passion to make a difference in the world, navigate the hurdles of building knowledge and skills, while developing a personal brand that represents who you are and the core values which define you......while also paying your bills and hopefully nurturing your friendships, relationships and family. As an original CoreNet Global Young Leader, whose background didn’t even involve real estate, Michael Davidson will share his insights, lessons learned, successes and failures having developed a 25 Year career that has spanned the Globe and since 2010 as a Managing Director at JP Morgan Chase.

October 21, 2019   |  11:00 - 12:00

Employee Experience: The New KPI

Real estate leaders now have within their reach the means to transform both their profession and the organisations they represent. But this unprecedented opportunity demands a bold change to the way the industry measures success. The answer lies in a powerful new KPI: the employee experience. By switching focus and adjusting the measure, real estate leaders could reclaim lost value and reinvigorate workplaces as catalysts for competitive advantage. The message is clear, those responsible for creating exceptional employee experiences must deliver a series of mission critical super drivers in the workplace. Discover the nature of those super drivers and how to deliver employee experiences that lead to greater business performance.

October 21, 2019   |  11:00 - 12:00

Real Estate: The Next Innovation Tool for Discovery Organizations

GSK set out to prove their hypothesis that a reduction in real estate footprint and densifying the workforce does not have to lead to a reduction in loss of productivity and employee wellbeing when done in tandem with an integrated, data-driven change management program. For over 10 years, they invested in strategic, mixed-method spatial performance data collection to understand its impact on the GSK global scientific workforce. Their research has shown the immense value of investing in co-creation between the business and operations to find optimal spatial solutions. Their success hinges on a team approach – integrating all involved into a high-performance One Team.

October 21, 2019   |  11:00 - 12:00

CRE to ERE (From Corporate Real Estate to Employee Real Estate Experiences)

DBS believes in the value of understanding and maximising our products by focusing on our Customer Journeys. At the core of their ethos, they want to ensure our customers “Live More, Bank Less” and make their banking personal, cool and most importantly, frictionless. With the successes created for their customers, the CRE team has taken these learnings, tools, experiments into their way of working. They are launching into a brand-new era of building employee experience centered workspaces. Learn from their achievements, failures, and where they experimented again and again.

October 21, 2019   |  11:00 - 12:00

Bad for Business: The Impact of Cognitive Bias in Corporate Decision-making

Psychology Today defines cognitive bias as the tendency to make decisions and act based on limited acquisition and/or processing of information or on self-interest, overconfidence, or attachment to past experience(s). Associatively, terms like denial or rationalization probably pop into your head. Seems innocuous enough. But is it? More and more, the business world is starting to understand the real impact cognitive bias can have on workplace wellness, business trajectory and the bottom line. This session will explore the ways in which these biases affect an executive's business decision-making. Decision-making based on cognitive biases can have a very real and direct impact on real estate, business performance and financial metrics, workplace culture and employee productivity.

October 21, 2019   |  11:00 - 12:00

Workplace Management 2.0, Fueled by Human Experience and Technology

Employees of all ages want to be engaged in meaningful work, they also want to coordinate when and where they perform the actual tasks. How do you bring employee expectations and business goals together as a CRE professional? SAP’s team will share findings from an internal survey of senior executives on how CRE contributes to employee efficiency and brand value. These results are then transformed, along with relevant data collected by sensors, IT infrastructure or HR systems, into measurable and innovative utilisation concepts. Experience a software demo of how CRE requirements are implemented as concrete features that place individuals and teams over buildings.

October 21, 2019   |  11:00 - 12:00

FOMO-Worthy! Experience & React to a Live Pop-up Digital Workplace

You are invited to a Digital Experience Pop Up that includes a curated set of digitally integrated spaces, furniture, and objects all with the potential for individualization. Take advantage of this opportunity to immerse yourself in an array of digital platforms that can work together to transform and amplify the physical experience of the workplace. Learn about contemporary practices in "Pop Up" experiences. Learn about how to design multi-sensory experiences to trigger emotions, continually refresh, and generate stories.

October 21, 2019   |  11:00 - 12:15

The Role of Empathy in Corporate Real Estate

Do you have the ability to place yourself in another’s position? Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference. This interactive session brings together a diverse group of facilitators to create an experiential learning environment where empathy is actively developed. Learn how non-CRE leading organizations are charged with using empathy to succeed at their daily jobs and create environments that help people thrive. Participate in a series of empathy building exercises that help you build stronger relationships, generate meaningful ideas, create spaces that care for under-served populations; and, create meaningful connections with the physical environment.

October 21, 2019   |  12:40 - 1:00

Workplace Learning Theater - How Far Behind the Business Curve is CRE?

Increased demand for flex space and innovation around the office models for procurement and operation are leading to profound change; with much of this centred around the provision of workspace as a service. This growth in more flexible ways of working, enabled by technology and the changing attitudes of business, has seen the way that organisations find and occupy offices radically evolve. But how much further is there to go on this journey?

October 21, 2019   |  12:40 - 1:00

Technology Playground - Frictionless CRE: Savills Knowledge Cubed Platform

Savills Knowledge Cubed platform is designed to engage clients through intuitive apps powered by connected property and people data networks. Open sourced toolkits of robust data partnerships and integrations with platforms such as Savills flexible office space platform Workthere bring Savills clients closer to a frictionless real estate environment.

October 21, 2019   |  12:40 - 1:00

Careers Learning Theater - What Millennials Want from the Workplace, by Millennials

New research amongst Young Leaders was done to determine exactly what they want from the workplace. They challenged the usual stereotypes about millennials’ working preferences, researched what really attracts and retains the generation that is set to represent 75% of the workforce by 2025. Research on millennials, done by millennials, presented by millennials.

October 21, 2019   |  12:40 - 1:00

Wellness Learning Theater - How Wellness at Work Drives Profits

Among the newest essential components of workplace wellness are biophilia and mindfulness, which work together to provide building occupants with a calming connection to their natural environment through thoughtful, nature-inspired design strategies. As these workplace wellness topics continue to dominate office design and development conversations, corporate real estate professionals are increasingly eager to make the business case for places that support the health and experiences of their employees. In this Wellness Learning Theater, discover the financial impact high performance buildings can have on your organization based on enhanced occupant experience and engagement. Through existing research framed in innovative ways, this session will enable corporate occupiers to assign an actual dollar value to productivity, health, and retention gains that can be achieved through human-centric design strategies like biophilic design, making the financial case for high performance buildings.

October 21, 2019   |  1:10 - 1:30

Learning is the New Working: How This Forward-thinking Approach Will Help Humans Compete in AI Age

Learning and re-training will be a continuous way of maintaining a competitive workforce and be an employer of choice. Dive into the design ideas popping up in classrooms where the next generation workforce are learning, and how these innovations can be thoughtfully woven into the modern workplace to expand employee knowledge and training.

October 21, 2019   |  1:10 - 1:30

Workplace Learning Theater - Unlocking Agile: Data-Driven Design for Data-Driven People

84.51°, an analytics and marketing company, partnered with BHDP’s Workplace team to develop an innovative approach to workplace strategy and design. Using quantitative and qualitative tools, the team crafted workplace prototypes in the Cincinnati headquarters to inform the renovation of 84.51°’s new space in the Chicago Post Office.

October 21, 2019   |  1:10 - 1:30

Technology Playground - Where’s my Data Center? IT Delivery Issues for the Corporate Real Estate Pro

Corporate Real Estate professionals are involved in data center energy-efficiency retrofits, choosing data center locations, securing economic incentives, re-capturing de-commissioned space from older data centers, evaluating colocation providers, and negotiating colocation contracts. Learn about key data center facility procurement and use issues, economic incentives, location and technology trends.

October 21, 2019   |  1:10 - 1:30

Wellness Learning Theater - The Corporate Athlete: What Sports Science Tells Us About Workplace Performance

Stress is a common work experience. Until recently we have not been able to measure stress accurately. Discover the science behind Heart Rate Variability and how to apply high-performance sports training to work and the workplace. By changing our work rhythms, reducing workplace friction points, improving sleep and understanding how to unwind stress we can improve recovery, sleep, performance and build resiliency.

October 21, 2019   |  1:10 - 1:30

Innovation Learning Theater - How data-(in)secure is Your Workplace?

Data is one of the most valuable assets a business has at its disposal, covering anything from financial transactions to important customer and prospect details. That makes it vital for businesses to take data security seriously and ensure the necessary precautions are in place. What can you do to secure your workplace? What are some of the newest techniques and practices you can adopt to prevent your worst security fears from becoming real data security breaches?

October 21, 2019   |  1:40 - 2:00

Technology Playground - The Interactive Employee Experience: The Next Generation of IWMS

Providing a simple yet meaningful Employee Experience (EX) to empower the workforce is more critical today than ever before. The labor market is tight, and the critical success of any organization hinges on not just attracting and retaining talent, but also in helping that talent to collaborate with others in an effortless and productive manner. Catch this live demo of iOFFICE Hummingbird, where we will explore how iOFFICE is transforming IWMS into something new that builds upon EX and other new workplace issues that are impacting corporate real estate.

October 21, 2019   |  1:40 - 2:00

Workplace Theater - Brain Power: Using Neuroscience to Design Work Experiences

The increasing pace of work, volume of information, and complexity of business demands more from employee’s brains. But how much of workplaces today have been designed with the brain in mind? Learn about recent scientific experiments Steelcase conducted about the optimal environmental conditions for different cognitive functions. Understand the science behind these experiences and practical design interventions that can support the performance of your most important resource – your people.

October 21, 2019   |  1:40 - 2:00

Wellness Learning Theater - Leadership Wellness, Are We Our Own Worst Enemy?

Wellness is an important topic for each individual, leaders, and employers. Company leaders have many opportunities to enhance and provide benefits for their staff to create a better working situation. Individuals have the responsibility to improve their wellness and their development. Along the pathway towards complete wellness, we can get “stuck” and our growth becomes stagnated.

October 21, 2019   |  2:15 - 2:35

Future 20 - A Future History of Thinking at Work: Experiencing Productivity

Where does the human spirit for creative thinking come from? How can environments be designed to entice the naturally intuitive ability of people to bring their critical and creative thinking to bear in their work? The question for us at work today is; what legacy are we moving toward? There have been a few moments in human history that have addressed similarly profound questions. Through comparing these moments with ours we can provoke a new set of behaviors needed to close the gaps between productivity of the past and thinking in the future.

October 21, 2019   |  2:15 - 2:45

Campfire - How the Commute Ties Together Real Estate and Employee Happiness

The commute is now one of the top three drivers of voluntary attrition, second only to pay and overtime. The average one-way commute in America is 26 minutes and rising. Join this campfire discussion and address employee engagement, happiness, productivity, attrition and retention in today's workforce. Emphasis will be placed analyzing and mitigating the impacts of the commute on health, happiness and productivity.

October 21, 2019   |  2:15 - 3:15

Disruptions in the Television & Motion Picture Industry: Building experiences for the Creative Class

The movie and television business is in a state of evolution, due to the impact of Netflix, Amazon, and Hulu. Their combined aggressiveness around movies and television has led to a major shift in the value chain. Their approach to developing original content changing the way the population is receiving and absorbing content. The rise of new-age media companies like Netflix and Amazon and soon Apple, Alphabet and Facebook has resulted in talent war between traditional Hollywood and the Silicon Valley disruptors. Explore the real estate impact on this phenomenon and how workplaces are being developed and used to create a competitive and creative advantage.

October 21, 2019   |  2:15 - 3:15

The Reburb: The New Densification of the American Suburbs

Many Millennials are now making their way from cities to the suburbs, or what the New York Times dubbed the "hipsturbia" movement. They're seeking great careers at companies in a walkable live/work/play environment. How do you identify when a project is a new densification candidate? Where are these places? How do you ensure you design a project that builds value over the long term? A team that wasn't just the traditional developer-architect-user was used to co-create Park Center, a new regional mixed-use campus with State Farm as its major tenant. Discover what was learned along the way and be able to recognize the best "reburb" opportunities

October 21, 2019   |  2:15 - 3:15

“Yes…And!”: Design for a Culture-driven Workplace

Corporate real estate professionals have the responsibility to create environments which become the molds of a company's culture. The typical new construction workplace project demands approximately 2.3 million decisions. Yet it yields only one opportunity to deliver a workplace experience that builds the culture, bolsters recruitment and retention efforts. When you've said "yes" to any one of those decisions, you should expect your design team to respond with "And!” Using Oracle's new Austin Waterfront campus as a case study, learn about a corporate workplace design process driven by a culture-minded mission that turned a large corporate office assignment into a personalized and content-rich experience.

October 21, 2019   |  2:15 - 3:15

Think Different!

Do you ever wonder why most of your best ideas come to you in the shower? Have you ever pitched a new idea, only to watch it get diluted as it moves through the processes? Ever wanted to know how Walt Disney came up with the idea for a Disneyland or how Net?ix completely revolutionized the movie rental industry? In his over 25-year career at the world’s most innovative organization – The Walt Disney Company – Duncan Wardle learned many important things about building a pro?table business and winning creative culture. The most important? If you want to be different, you have to Think Different!

October 21, 2019   |  2:15 - 3:15

CRM 2.0: Emerging Practices to Advance Strategic Business Engagement

Even CRE organizations with well-established client relationship management (CRM) programs are seeking improvements to their programs in order to be better planning partners for the business. Join this session to explore the basics of CRM as well as forward-thinking initiatives to drive greater BU alignment. CRE teams now have an opportunity to impact workplace experience, brand, and employee productivity culminating in enhanced business unit profitability. CRM 2.0 will convey and measure this level of value creation. Leave inspired to share with your BUs new ways to support business goals!

October 21, 2019   |  2:15 - 3:15

View Into the C-Suite: Digital Transformation

Digital transformation is all about putting the customer at the center, using modern technologies - blockchain, augmented intelligence, Internet of Things, etc. This session will provide a primer on Digital Transformation. Hear from IBM's digital transformation and innovation leaders who are working directly with the C-Suite of many companies. Gain an inside view of what’s top of mind for the C-Suite.

October 21, 2019   |  2:15 - 3:15

Using Improv Comedy to Become an Agile and Effective Leader

Like life itself, work does not follow a ready-made script. You have to think and adapt as you go. In a word: improvise. The best, most dynamic, leaders do this as a matter of course. They use improvisation skills to be powerful communicators, and agile promoters of teamwork and collaboration. And so can you! Learn tested improvisation techniques, engage in Improv games, and experience the thrill of breaking through self-imposed limitations. Learn how to deploy improvisation to enhance creativity, gain clarity, and increase self-confidence. Drawing on years of CRE experience, the facilitators will translate theory into practice. Gain an effective toolkit to enhance team dynamics, reduce conflict, and maximize success.

October 21, 2019   |  2:45 - 3:05

Future 20 - Singularity is Coming: What is it and How Can We Prepare?

As we speculate about the Future of Work, we find inspiration in voices that interpolate between reality and futurism. A leading voice is Ray Kerzweil's and his concept of Singularity, where exponential and ever-accelerating innovation in technology will blend humans and computers into an infinitely smarter, faster, more effective and creative world. Examine key concepts behind Singularity, and how those ideas will impact buildings and the exploration of future environments. Explore Nanotech, Artificial Intelligence, the Internet of Things, and Machine Learning to understand how these exponential innovations are transforming the workplace as we know it.

October 21, 2019   |  3:45 - 4:45

How the Role of Corporate Real Estate has Evolved to Incorporate Branding, Marketing, and HR

The role of the corporate real estate professional is dramatically changing. Today the job has evolved to a position that increasingly requires knowledge of branding, marketing, and attracting new talent. To that end, CRE execs are now harnessing the power of their valuable asset, the corporate campus, and transforming it into a powerful communications platform. Leaders have an influential role in creating the workplace brand experience, transforming the humble office into a dynamic tool for communications, recruitment and retention. They are using the corporate campus as a physical manifestation of corporate culture and a huge opportunity to promote learning, discovery and social interaction in the workplace. Corporate headquarters can now be a powerful canvas for communications, seen in examples like eBay's Main Street on its Silicon Valley headquarters, and even become a must-see destination for customers and tourists like the new Apple Park and Visitor Center in Cupertino.

October 21, 2019   |  3:45 - 4:45

Lessons from Scheduling NFL Games for Workplace Planning

AI-optimized solutions are used in many different disciplines, from flight scheduling to distribution and retail site selection, and even scheduling NFL games. But organizations have been slow to adopt these approaches for better workplace and real estate planning and management. AI tools now enable space planners to instantly access facility data, develop comprehensive real estate and workplace scenario plans, organize complex moves with ease, and evaluate real estate usage to maximize efficiencies and reduce costs. Results often find millions in overlooked cost savings and productivity improvements. But AI can't do everything. This session is part panel and interactive roundtable discussions. Gain insights on how organizations evaluate qualitative considerations that are key components of the employee experience and information to find the best workplace solutions using AI techniques during roundtable discussions with your peers.

October 21, 2019   |  3:45 - 4:45

The Impact of Augmented Reality on Real Estate

Today, we use our smartphones to effortlessly summons Uber, pay bills and order dinner. But do you think to use your smartphone to visualize a sign on a building or tour a vacant space? The application of technology and augmented reality (AR) is exploding. Experts have predicted there will be 3.5 billion AR-enabled devices by 2022, and the industry will be worth as much as $85 billion. AR and VR arguably have the potential to truly change how business is done. Both technologies have generated great momentum in the retail sector, but what does it look like for the office or industrial markets, and will it really be adopted?

October 21, 2019   |  3:45 - 4:45

Global Innovation Hubs: Location Strategies for Transformative Companies

Companies today are experiencing transformative change at an accelerated pace. New products and services, new business models and new competitors require a new way of thinking about talent and the skills necessary to keep pace with change. In this session a panel of business leaders will explore how their talent model has changed, the new skills required to deliver on their business strategies and how they are thinking differently about their locations in their transformation journey. The attributes and 4 key characteristics of Global Innovation Hubs will be examined. The panel will share how each of these characteristics influenced or will influence their location and site selection decisions.

October 21, 2019   |  3:45 - 4:45

The Enterprise of the Future = The Digital Workplace

How will work, talent, technology and the digital workplace enable the Enterprise of the Future? This session will focus upon the challenges and opportunities related to the future of enterprise transformation and the related impacts digital talent, digital technologies and digital workplace transformation. It will focus upon six key domains that will enable the Enterprise of the Future. Key critical success factors that must be in place to including work process automation, digital workforce strategies and next generation workplace and corporate real estate strategies inclusive of Flex/Coworking workplace will be examined.

October 21, 2019   |  3:45 - 4:45

Rising Above the Noise: The Great Debate of Today’s Workplace Headlines

Creating an experience-centric workplace that employees launch out of bed to come to is as much art as it is science. This challenge is further compounded by the headlines plaguing our news feeds that are riddled with shock factor titles and unsubstantiated research. For example, here's a not so favorite recent headline, "It's Official: Open-Plan Offices Are Now the Dumbest Management Fad of All Time". Join this lively debate to dissect some of the most provocative headlines from this past year and get to the heart of what you can really do to positively impact employee experience in the workplace. There will be no holding back in challenging the headlines!

October 21, 2019   |  3:45 - 4:45

SAP’s Innovation Center: Where Businesses and Communities Unite

In 2018, SAP sought to redefine how innovative teams use office spaces. Its goal was to create a destination that enables people with ideas and capital to connect. They leveraged "design thinking" to create a community space for collaboration and innovation. A brainchild was born: the SAP Innovation Center and HanaHaus for Orange County's thinkers, makers and doers. Through ideation and prototype building, an unconventional, collaborative workspace and research development center was formed. This synergistic environment and unique coworking experience features the latest technology and functional design, transforming a community of innovators and idealists into a community of founders.

October 21, 2019   |  3:45 - 4:45

Women: Transforming Experience and Psychological Well-Being at Work

Women are well positioned to bring a dynamic voice that can affect the balance between management efficiency and employee well-being. This unique session will begin stories of how female leaders sparked change to build more mindful workplace experiences. Their "It's personal" stories will show how their experiences led them to help staff, family and loved ones lead their best healthy lives. Discover how these diverse organizations have championed and sustained workplace well-being. Create a business case and a practical framework for well-being. Understand the well-being "deficit" in your organization and develop an action plan.

October 21, 2019   |  3:45 - 4:45

CampusLink: Delivering Employee Services Right to Their Phones

For an increasingly mobile workforce, Microsoft Real Estate and Facilities has modernized delivery of its services through a new mobile app, CampusLink. The app aggregates the company's most popular services onto a single platform, where users can book a conference room, arrange a shuttle, find a cafe, and more. Learn Microsoft's secrets and lessons learned in this session.

October 21, 2019   |  4:15 - 4:35

Future 20 - It’s Personal: How Employee Experience & IoT Push the Workplace Forward

Today’s leaders today need an edge. Technology, beyond IWMS, is shaping the personalized Employee Experience (EX) and creating frictionless workplaces that drive greater profitability, productivity and innovation that all CRE leaders can achieve. Personalization is the heart of the movement, and it's pushing IWMS systems to change for the better!

October 22, 2019   |  08:30 - 09:30

Lessons Learned: Delivering Workplace Efficiency, Effectiveness and Experience

In an ever-changing world of work, many organizations aren't keeping up with new workplace demands fast enough. Whether responding to evolving employee needs or shifting market trends, every organization is looking to be more agile, efficient and engaging when it comes to the workplace experience. And it's having tangible impacts on the business -- today, 37 percent of employees would change jobs for one that offered them the ability to work where they want at least part of the time. Hear leading thinkers in the space share key insights and lessons learned when it comes to delivering efficiency, effectiveness and experience.

October 22, 2019   |  08:30 - 09:30

The Journey to Hudson Yards: Mega HQ Lessons Learned

Hudson Yards is the largest private real estate development in the United States by area. This session features SME’s who will present their lessons learned from their journey to create the Hudson Yards. Learn how the team worked together through pitfalls, successes, and risk mitigations. Discover what it took to get through the entire process as viewed from the developer’s and contractor’s perspectives as well as that of the principal tenants (including getting internal approvals and financing in place)! Follow the twists and turns of this mega project from the inside team and participate in an interactive town hall Q&A.

October 22, 2019   |  08:30 - 09:30

Corporate Real Estate Shark Tank: Who will get the Investment?

Are you ready for Shark Tank? During this fast-paced session 4 senior real estate leaders will pitch their ideas to a panel of 4 young leaders who are the sharks looking to 'invest ' in an idea. Brash, bold, and quick witted - - watch as the groups push boundaries and think beyond the limits to shape the future.

October 22, 2019   |  08:30 - 09:30

Economic Developers Roundtable: “Fireside Chat” with Google’s Gary Demasi

Google's Gary Demasi will have a dynamic open "Q+A" format discussing his 13+ years of leading Google's data center strategy with the establishment of over 19 campuses worldwide. This interactive session will allow the economic developers, as well as service providers and end users, to hear firsthand the drivers and ins-and-outs of Google's decision-making related to their data center campuses, how they do it sustainably, as well as a glimpse into the economic impact of these campuses. Del Boyette of Boyette Strategic Advisors will lead the discussion.

October 22, 2019   |  09:45 - 10:05

Career Learning Theater - Can I Future Proof My Workforce

Is America ready to meet the needs of its workforce and industries to sustain a growing and competitive economy? This skills gap in America's workforce constitutes the difference between what employers need their employees to be able to do, and what those employees can actually do on their first day of work. Have you thought about how you can future proof your workforce for success? Discover the proactive solutions that help businesses in San Bernardino County grow a skilled workforce and a county-wide workforce eco-system that prepares the next generation for the future of work.

October 22, 2019   |  09:45 - 10:05

Wellness Learning - Saving the Planet through Specifications – Finding the Hidden Carbon

Our mechanical ventilation and energy modeling has helped us squeeze the energy savings out of our best buildings, but what else can we do to help meet our 2 degree goal by 2050? Find out how what your building is made of can impact your carbon footprint as much as your operations and what you can do about it.

October 22, 2019   |  09:45 - 10:05

Workplace Learning Theater - The Workplace in Transformation: Secrets for Navigating this Seismic Shift

Technological disruption has changed the way people work. Thanks to concepts like coworking and evolving employee expectations, the workplace is in the midst of unprecedented transformation. While change can seem overwhelming, it presents boundless opportunity will be covered. for organizations – particularly in light of emerging technologies, shifting employee demands and greater competition. These challenges, their effects on organizations, and the opportunities for organizations to leverage new technologies

October 22, 2019   |  09:45 - 10:05

Innovation Learning Theater - Blockchain Might Just Blow Up the (CRE) World

How much do you know about Blockchain and blockchain-based smart contracts, a powerful tracking and transaction tool, which can minimize friction, reduce corruption, increase trust and empower users? This relatively nascent technology has the potential to transform core CRE operations such as property transactions (purchase, sale, financing, leasing, and management). Examine the long-term impacts of blockchain adoption over time, as it can (and will) be linked to public utility services such as smart parking, waste, water, and energy billing.

October 22, 2019   |  09:45 - 10:45

Cisco Delivers a Return on Experience with Workplace Transformation

What workplace solutions drive an improved employee experience? What's the business value of a good workplace experience? Cisco’s workplace transformation efforts are increasingly focused on improving the employee experience and delivering a "Return on Experience." Over the past 10 years, a database of over 200,000 cross-disciplinary employee experience data points was created. This resulted in powerful insights at the intersection of workplace BI and employee experience. Discover how Cisco applies employee experience data to unlock global workforce trends and develop next generation, technology-enabled, smart workplaces that offer flexibility, foster change and enable business success.

October 22, 2019   |  09:45 - 10:45

The New Tech Workplace

The rapid advancement of new amous technology, the sharing economy and the fall of siloed space, will have profound impact on the spaces and places that we create. Yet what is driving this change is the desire to enable people to live and work in optimum conditions. Hence, the rise of the machine age and the human factor. These two streams are converging in the workplace and changing not only the tools we use, but when, where and how we work as well. Today most companies, regardless of their sector, consider themselves tech companies, so understanding how technology is impacting us affects everyone.

October 22, 2019   |  09:45 - 10:45

The Future is Gen Z: Forecasting Changes in Office Design and Real Estate Strategies

Experience. Convenience. Customization. These ideas underscore how today's youngest workers, members of Generation Z, are redefining contemporary workplaces. Understanding their needs and expectations for work and workplaces is not only essential to organizational competitiveness and innovation capacity but, as history has shown, own necessary evolution. Gain valuable insight into what Gen Z's have articulated as qualities of ideal workspaces. Discuss how to translate Gen Z data into workplace principles and real estate strategies. Work together to identify differences in how Gen Z thinks about workplaces compared to older generations and how these differences may affect future building and workplace design.

October 22, 2019   |  09:45 - 10:45

Living a Rich Life

Join Stan Gibson, MCR.h as he delivers a message that is resonating with leaders across all industries. As a corporate real estate executive for over 30 years, Stan has developed a message encompassing his passions of real estate and leadership development into an entertaining and thoughtful discussion regarding whether we’re “living to work or working to live”.

October 22, 2019   |  09:45 - 10:45

Whatever It Takes: Pfizer’s St. Louis R&D Facility Uses the Whole Toolbox

Pfizer's new St. Louis Research and Development Facility includes more than 200,000 SF of state-of-the-art laboratory space has been constructed to facilitate R&D and unify the Pfizer population, both physically and culturally, by moving them from five buildings into a single facility. Not surprisingly, the project team was faced with a host of challenges, including several at the 11th hour. Learn about the innovative design and construction methodologies used for a sophisticated R&D and office facility that positively impacted the schedule and price.

October 22, 2019   |  09:45 - 10:45

Banana Split

In the late 1970s one of President Carter's economic advisors-under pressure to avoid mentioning the term recession-used the word "banana" to speak of recessions. Much like the double meaning represented in the title, there are conflicting risks-to the upside and downside-confronting markets every single day. As the cycle continues to mature, many have turned their attention to the thought of a recession, but is a recession inevitable? Is it a good thing for markets to not have a recession? Go on a deeper dive into the important factors that will influence economic and market outcomes, key insights and an outlook (short term and long term).

October 22, 2019   |  09:45 - 10:45

The Future of Workplace: under the sky, inside the basement or closed office space?

What does the future of the workplace look like? Join an in-depth conversation about the future of our workspace experience and trends. Discuss what's happening today across the globe in different industries. The latest research reports with opposite viewpoints will be used to ignite healthy debate including the most controversial Harvard research "your open plan office is making your team less productive". The debate will cover three aspects to the workplace experience: 1. Desk Sharing vs. Designated Desks 2. Work from Home vs. Work in Office 3. Open Space vs. Closed Office.

October 22, 2019   |  10:15 - 10:35

Wellness Learning Theater - Transform your Organization’s Social Wellness with Data

A workplace isn't just where you work. It's opportunities for growth and meaningful relationships that impact our careers and well-being. To foster connection, retention, engagement, and culture, we must know how teams work and what holds them back. Now, quantitative data can play a big role in addressing these initiatives.

October 22, 2019   |  10:15 - 10:35

Workplace-as-a-Service (WaaS): The New HQ2

Modern, activated coworking locations are opening around every corner. Is coworking a product, service or something else? How will Corporate Real Estate decision makers benefit from the evolution of the office? How can asset owners remain relevant and in control? Better understand the forces driving change from brick and mortar to WaaS and what is coming next for office buildings. Look at the rise of WaaS and discuss the next-gen office building.

October 22, 2019   |  10:15 - 10:35

Career Learning Theater - Guiding CRE Future Leaders: The Mentorship Experience

Mentorships can benefit everyone. As well as helping the mentee develop and advance through their career, then mentor can gain extra skills and understanding from the partnership. This is an opportunity to hear from two real estate professionals who are active and who will discuss the benefits of taking part in the CoreNet Global mentorship program. Gain practical insights and inspiration to take the next step in your career.

October 22, 2019   |  10:15 - 10:35

Innovation Learning Theater - Robotics and Automation for Corporate Real Estate

SoftBank Robotics America (SBRA) will share the current state of robotics and automation at large and the impact it will have on the ecosystem of connected buildings and smart cities. They will discuss the responsibility robotics companies have to stop developing products in a vacuum and figure out how their products can work-- across various platforms and with other products-- to make AI truly functional and augment the current workforce and corporate real estate innovation at large.

October 22, 2019   |  11:00 - 12:15

General Session: Do the Right Thing: A Conversation with Spike Lee

When it comes to experiences, Hollywood certainly knows how to create them. And memorable ones at that. But much like corporate America, the entertainment industry has also been under scrutiny in recent years for a lack of diversity and inclusion – both on and off the screen. Movements like #OscarsSoWhite, #metoo and #timesup have shined a spotlight on the striking differences persons of color and women, for example, face in their professional careers. One long-time critic of this imbalance is Oscar-winning director, producer, writer and actor Spike Lee. He received an Academy Award in 2019 for his movie BlacKkKlansman and was among a historic seven black men and women who were honored at the annual event for their achievements in cinema. Lee’s production company, 40 Acres and a Mule Filmworks, is also responsible for movies including She’s Gotta Have It, Do the Right Thing, Jungle Fever, Malcolm X, He Got Game, The Original Kings of Comedy, Inside Man and Chi-Raq. Join us for a conversation with filmmaker Spike Lee whose more than 35 films have examined race relations, crime, poverty and politics for the past 25 years. He’ll share his thoughts on these important social issues, his life in the movie business – and likely draw some interesting parallels to the work corporate real estate professionals are tackling to create spaces and places that foster inclusive business cultures and support diverse, multigenerational workforces.

October 22, 2019   |  1:30 - 1:50

Innovation Learning Theater - Machine Learning in CRE – Moving Beyond Data Mapping

In today’s environment, applied technology is still your secret weapon. Fischer will give real-world examples of how we can use automated machine learning to build and deploy powerful predictions, calculated scenarios, and active real-time data which all drive immediate decisions. From Site Selection to Supply Chain Management, technology has moved way beyond data mapping. If you are still working through how Big Data is relevant to your real estate decisions, you must sit in on this session.

October 22, 2019   |  1:30 - 1:50

Careers Learning Theater - The Future of Learning is Here: An Introduction to the CoreNet Global Learning Center

During Future Forward 2025, members told us they wanted new ways to learn. Introducing – a new system which allows you to access learning content from on-demand content available 24/7/365 to seminars delivered live online, accessing professional development has never been easier. Learn tips and tricks you can start using today.

October 22, 2019   |  1:30 - 1:50

Wellness Learning Theater - Psychological Wellbeing at Work: More than a Yoga Room

There is an increasing awareness of the importance of mental health and supporting well-being of employees in the workplace. The good news is that there are small steps you can take to have a positive impact on employee health and wellbeing, as well as job satisfaction and productivity levels.

October 22, 2019   |  2:15 - 3:15

Diversity & Inclusion in Practice – How to end Social and Economic Isolation

In 2017, Google’s facilities enabled the employment of people with intellectual and developmental disabilities as part of their facilities staffing resource, in close partnership with JLL and Best Buddies International. It began as a pilot - to include the creation of opportunities for integrated employment, leadership development, and inclusive living for individuals with intellectual and developmental disabilities. Google has the playbook to enable every organization to employ and address the lack of representation across our facilities, our companies, and our country. This is a call to action to support those efforts on how we can make a difference in our workplace, our communities and impact people’s lives.

October 22, 2019   |  2:15 - 3:15


Enlighten us but make it quick the motto of Ignite! sessions. A breakout session that is filled with both thought provoking ideas, and in fast 5-minute presentations. Discover what your peers and thinking about and generate new ideas to apply after the Summit is over. Get ignited! Fast!

October 22, 2019   |  2:15 - 3:15

Applications and Experiences of Leadership Development - How Do We Lead Through Complexity?

How can we move towards better decision-making, greater responsiveness, productivity, and effectiveness in our leadership in the midst of the increasing complexities of the world in which we live? The answer - It is Personal - the problem is solved by greater self-awareness and the desire/ability to continue learning and growing. Changing ourselves is hard work. It requires awareness, a desire to change, knowledge of how to do it, and having the capacity to be able to continually learn. The results are greater trust, improved confidence, better communication, greater inclusiveness, and more effective leadership.

October 22, 2019   |  2:15 - 3:15

Harnessing the Superpowers of the Working CRE Mom (and Dad)

As the next generation becomes parents the needs and wants from the work environment change with the new demands of balancing work with raising children. Perks such as ping pong tables and free food are usurped by the importance of a flexible work environment, which has been shown to be one of the most successful initiatives for enabling working parents to thrive. As CRE professionals, we must send the message that we support and celebrate our working parents. This discussion is an attempt to listen, empathize and highlight the sacrifices, and challenges working parents face. It will explore how the commercial real estate sector is adapting to retain and engage top talent. Setting the tone, each facilitator will be joined on-stage by one of their children!

October 22, 2019   |  2:15 - 3:15

The Power of Partnership: Driving Innovation and Excellence across a Rapidly Growing City

Google developed a leading-edge outsourcing partnership to deliver integrated facilities management services across their 11M SF portfolio in the Bay Area of California. During this session they will outline the transparent and collaborative approach that was taken as well as a new and innovative way that they created partnerships to provide governance support throughout the duration of the contract. How the partnership utilized a new method of governance and fast based transparency to drive better outcomes for Google HQ region will be highlighted.

October 22, 2019   |  2:15 - 3:15

New Facilities - Developer-Based Solutions Mitigate Risk and Re-Define "Experience"

Tired of the “old” RFP/matrix process? Imagine, regardless of ownership or capital structure, moving into a single step by selecting a Developer Partner as your single point of accountability throughout the journey. Your new partner helps assemble and take responsibility for the project team, manages inter-department coordination; and, oversees budget, schedule, design, and more. Dow Chemical Company embraces the developer-based delivery method for many of its facilities. Learn about Dow's new award-winning world headquarters - a product of the developer-based approach. Gain new perspective of the value, and customer-experience potential in this collaborative approach.

October 22, 2019   |  2:15 - 3:45

CoreNet Global Academic Challenge 5.0 - Recession-Proofing a Corporate Real Estate Portfolio

Whether or not a recession is imminent, you know that one will occur eventually. When it does, how will you respond? What can you do today to position your company to remain effective during the recession and be even more competitive afterward? Our hope is that when you hear the students’ ideas you will hear strategies and concepts that you can take back to your company and adapt for your own business (the corporate profiles we give the students are based on the profiles of our member corporations).

October 22, 2019   |  2:15 - 3:45

Co-Creation Lab: Re-imagining the Workplace Experience

Employees increasingly demand a workplace experience that extends seamlessly into their lives. With every organization challenged with attraction and retention of top talent, what measures can be taken to ensure that employees feel supported and engaged? What role does space play in the Employee Value Proposition and in delivering the corporate Brand Promise? How does CRE engage other support functions to impact the employee experience, thereby moving from overhead to a function that creates corporate value? Join us as we unpack these questions and more in a highly engaging and thought-provoking co-creation session. Work with your peers to collectively generate productive solutions.

October 22, 2019   |  3:30 - 5:00

AI is On the Way: Is Your Portfolio Talking to You Yet?

Innovation in technology within Corporate Real Estate can take many forms. Much is, and has been, focused upon virtual workplace, capturing utilization, Business Intelligence and reporting, building automation, collaboration technologies and so on. But you won't find much out there in the realm of Artificial Intelligence & Machine Learning within being applied in a practical, effective manner. Go on a journey in the emerging technology of how AI will be flipping your interactions with your current technology tools on its head. Learn about how AI is building efficiency, adding productivity AND thrilling your teams by making the technology they use on the daily a less encumbered experience. And the ever-elusive quantifiable ROI is, in fact, quantifiable! This session will help you know how to identify true AI & Machine Learning applications. Gain practical insights about how AI is being applied, today, within CRE at a large software development firm. See how it is disrupting-in a very good way- how information is obtained and shared.

October 22, 2019   |  3:30 - 5:00

The Next Talent Gold Rush: Opening Alternative Pipelines

With unemployment at an all-time low, employers within the Real Estate ecosystem are scrambling to find skilled labor in order to sustain profits while delivering the desired customer experience. Through their partnership with the National Junior College Athletic Association (NJCAA), CoreNet Global is working to increase awareness around the careers within Corporate Real Estate amongst the 64,000 highly desirable student-athletes that comprise the NJCAA. Attendees of this session will hear from the National Director of Recruiting for JLL, NJCAA Leadership, a NJCAA member College as well as CoreNet Global to learn how to take a new approach on winning the war for talent. Join us for this lively moderated panel discussion and Q&A Session.

October 22, 2019   |  3:30 - 5:00

A No-Fail Mission – Inside the Story of NATO’s New Headquarters

A project 20 years in the making, the North Atlantic Treaty Organization’s (NATO) new headquarters in Brussels is not only one of the most unique buildings in the world, it was also a once-in-a-generation endeavor. Complexity, size, politics, security, technology and, most importantly, people were the core components of a successfully delivered one-off programme. The story of the new NATO HQ, the team, the innovative approaches, the challenges, and the lessons learned are universally applicable. This session will address the magnitude, human aspects and knowledge gained from building, equipping and launching one of the most state-of-the-art buildings in Europe for the world’s most successful alliance.

October 22, 2019   |  3:30 - 5:00

Gaining Advantage Through an Agile Strategy

The thought of transitioning from a long-term, committed portfolio to a nimble and flexible one can be distressing to many corporate real estate executives. And the larger the portfolio is, the more complex the challenge will be. One of the biggest issues is uncertainty around future headcounts given the rapidly changing business environment, advances in technology and new competitive threats. To address these needs, occupiers have demonstrated extreme interest in testing flexible space offerings. The meteoric rise in coworking this real estate cycle attests to this demand, but it's not the only answer. This session will focus on insights to incorporate agile strategies into your portfolio.

October 22, 2019   |  8:30 - 10:00

Healthy Buildings: The Biology, Physics, and Epistemology of the new design process

There is a shift to demand health-related data analytics to document the existence of healthy employee experiences. During this workshop you’ll learn how to integrate health into design by examining the biology, physics, and measured impacts of Healthy Buildings. The concepts of Healthy Buildings and how they can affect human biology through impacts on the respiratory, auditory, skeletal, nervous, and cardiovascular systems will be covered. Discover tools used to verify health metrics associated with light, acoustics, comfort and biophilia. Gilead will present the design and business philosophy behind their design standards that focus on the health and wellness of their employees.

October 22, 2019   |  8:30 - 9:00

The Hardest Question in the World

Do you need answers to tough situations you’re facing at work? If so, bring the hardest question you are facing to an esteemed panel of corporate real estate thought leaders. Pose your toughest question and take advantage of this valuable opportunity to get useful information to help you move forward.