CoreNet Global Summit, Boston 2018
Boston | Oct 14 - 17, 2018 | John B. Hynes Veterans Memorial Conv. Ctr
Don't miss the largest gathering of corporate real estate professionals.

Delivering Value When the Low Hanging Fruit is Gone: Change or Be Changed

October 15, 2018 | 2:15 - 3:15

Delivering Value When the Low Hanging Fruit is Gone: Change or Be Changed

Since outsourcing began in corporate real estate, End Users have continually asked their Service Providers to deliver more in terms of cost savings and efficiency, to assume more risk in terms of pricing certainty, and to take on an increasing breadth of services. But what has worked in delivering value through 1st, 2nd, and even 3rd generation outsourcing will not continue without an adjustment in both approach and focus on the part of the entire supply chain – End User, Service Provider and key suppliers to prime service providers. This session will focus on resetting the relationships among CRE, Service Providers, and the broader supply chain that will be necessary to achieve the best results in the future. If your initially strong partnership has started to slide from customer satisfaction to misses in either deliverables or expectations - this session will help you identify all party’s blind-spots that exist today and suggest ways for you to overcome them going forward.

Key Takeaways:

  • Understand specifically what each constituent  End User, Service Provider and Supplier to prime service provider must focus on to continue to drive value for their ultimate client now that the low hanging fruit is gone. 
  • Articulate the blind spots that exist in current engagement models, understand what needs to change and why and be prepared to implement these changes.
  • Discover how the structure of an outsourced relationship drives certain outcomes and learn how to connect your desired outcomes with the partnering approach best suited to helping you achieve them.