Amsterdam | 10 - 12 September 2019
Opening Warm Up
Play connects. Play makes you happy. Play gets your creative mind going. Annemarie Steen a facilitator of playful learning experiences will jumpstart your Summit experience with fun, laughter, and a bright start to your morning!
Leverage Diversity in Experience for Greater Innovation
Experience is today’s business benchmark. Organisations serve a number of important stakeholders. Each of these stakeholders has different and competing needs and expects an experience that is targeted and personalised to his or her demands. Organisations, and individuals within organisations, face decisions daily which affect these competing interests and potentially favour one stakeholder group over another. Unfortunately, rather than being carefully considered, these decisions are often unconscious or based on ‘the way we have always operated’ rather than harnessing experience for innovation and creativity. Join us as Dr. Fons Trompenaars, who was inducted in the Thinkers50 Hall of Fame in 2017, showcases real approaches to strategic challenges that impact leadership and focuses on diversity in experience as a clear path to creative solutions!
Music brings harmony to listeners around the world. As such, it’s a powerful communication tool in building unity, trust, teamwork and cooperation. Make plans to attend the Closing General Session where the audience will learn and be entertained by an 8-piece ‘orkestra’ led by internationally recognized conductor and stand-up comic Rainer Hersch. His zany comedy and music lessons will inspire and engage you in what promises to be a lively learning experience to end the Global Summit.