CoreNet Global Summit, Amsterdam 2019
Amsterdam | 10 - 12 September 2019

IoE: The Internet of Experiences – Based on Data Driven Insight

11 September 2019 | 13:30 - 14:30

IoE: The Internet of Experiences – Based on Data Driven Insight

As a solution to improving stagnant employee engagement and bolster productivity, real estate groups are now tasked to improving employee experiences. However, armed only with traditional employee satisfaction surveys or asset focused data sets we can quickly fall short of creating a credible and measurable action plan. Executives demand that these experiences be measured, diagnosed and acted upon with the same data and analytical rigor a retailer orchestrates calculated customer experiences or how HR meticulously studies employee engagement. During this session you will see how the advent of the Internet of Things (IoT) creates the Internet of Experiences (IoE). See how Citigroup used experience tools comprised of surveys, sensors, and predictive analytics to improve workplace experience.

Key Takeaways:

  • Experience the process first hand, take the Experience per SF survey live.
  • Learn how the IoT transformed Citigroup’s space utilisation studies from static data to a more action-oriented, data rich diagnostic through a time lapse demo. Discover how Citigroup combined this with experience diagnostic insights to determine investment strategies to improve the workplace experience.
  • Gain an appreciation of what is going on with human behavior through aggregate learnings across dozens of companies.