Returning to Office - Aligning Experience Data to Operational Investment Wednesday, 14 September 2022 from 1:30 PM – 2:30 PM

In a time of unprecedented uncertainty for real estate decision-makers, one thing is certain: We are migrating to a workplace ecosystem balancing home, office and 3rd places. As a CRE leader, how do you know what will really work, and where to invest? In this session you will learn how to replace conjecture and subjectivity with an evidence-based, data-driven approach to measure and align the drivers of employee's workplace experience with operational investments. Join a thought-provoking, interactive discussion on how IBM has developed its Experience Program. IBM's approach, backed by Cushman & Wakefield's Experience per Square Foot™ (XSF) data, avoids the pitfall of investing in the built environment without the data to back decisions.

Key Takeaways:

  • Clearly understand the connection between workplace experience and operational investments and how it has the potential to be the single biggest value driver.

  • Learn how IBM leveraged data and a company experience counsel to drive a future vision and earmark operational investments that drive a great employee experience through their future workplace.

  • Describe the key drivers impacting Return-to-Office planning.


Portrait photo of Nicola Gillen Nicola Gillen
Head of Total Workplace EMEA, Cushman & Wakefield


Return to Work, Technology & the Built Environment, Workplace

Events Key

Invitation only icon Invitation-only event

Ticketed Event icon Ticketed event

Live Stream Event icon Sessions included with Livestream registration only. Registrations are for either in-person OR for livestream participation.