Agility: Based on Smart Solutions and Behavioural Change Wednesday, 14 September 2022 from 4:15 PM – 5:00 PM

Session Type
Learning Experience

Arup’s new workplace was designed before the pandemic as an extension of their HQ, and a bold move was made in late 2020 to redefine the space as an unallocated collaboration and innovation hub. The space now supports activity-based working, hybrid working, and collaborating with purpose. Smart technology with people counting, desk sensors, and environmental controls provide data to inform short and long term corrections for an optimized office environment and QR codes capture real time feedback. The session will delve into Post Occupancy surveys, champion workshops and data reviews.

Key Takeaways:

  • Participants will have greater insight into designing with smart solutions. How to build this into the design process, how to manage when the building is live and how to maximize the data feedback loop.

  • Participants will have data-based knowledge on how employees are behaving in a post-pandemic workplace where hybrid working, team working, innovation and collaborating with purpose are provided for. What the assumptions are versus reality.

  • Participants will understand the role of change management in creating long-term behavioral change and have tips on when to start the process, the client change team structure, what activities offer the most value and the biggest behavioural challenges for Arupians.


Portrait photo of Mark Cohen Mark Cohen
Associate Director, Arup
Portrait photo of Natalie Smith Natalie Smith
Principal, Perkins&Will


Future of Work, Smart Buildings, Technology & the Built Environment, Workplace Strategy

Events Key

Invitation only icon Invitation-only event

Ticketed Event icon Ticketed event

Live Stream Event icon Sessions included with Livestream registration only. Registrations are for either in-person OR for livestream participation.