Leverage Emerging Technologies to Enhance Outcomes Sunday, 20 October 2019 from 2:30 PM – 3:30 PM

Session Type
Learning Experience

Augmented and Mixed Reality! Machine Learning! Image Recognition! Natural Language Processing! Solve your real-life business problems by using innovative, emerging AI. This not-to-be-missed session will include demonstrations, lessons learned, and takeaways for your immediate action based on 3 fascinating technologies: Natural Language Processing (leveraged keywords in automating work order tickets – easy, intuitive, improved response time and technician efficiency); Augmented Reality (enhanced FM technician services, improved efficiency, collaboration, and enhanced customer experiences); Image Processing (capture images and translate those to work order tickets).

Key Takeaways:

  • Discover several tips on how to identify the ‘real’ business problem and which technology should be utilized.

  • Learn what it takes to start a specific project like this, challenges that may be experienced, and lessons learned in rolling it out to facility technicians globally.

  • Machine Learning projects will fail without good, clean data. Gain an understanding of what you can do in advance to gather, review and prepare your data.


Portrait photo of Brennan McReynolds Brennan McReynolds
Global Product & Technology Lead, CBRE 360
Portrait photo of Javier Morell, PhD Javier Morell, PhD
Global Director integrated Lab Services, CBRE



Events Key

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Learning: Your Way

Learning comes in many forms. Choose from more than 120 unique Learning Experiences in new formats to fit your style and interests.

  • Case Studies - Real life examples of projects with opportunities to understand what went well (and what didn't).
  • Campfire - Smaller, more intimate facilitated conversations with peers.
  • Debate - Constructive, moderated debate between opposing viewpoints.
  • Empathy Lab - See and understand the world through the eyes of others. Foster a culture that promotes understanding, both within organizations and in the world at large.
  • Engage Studio - Jump in, get involved, and have fun in these hands-on learning opportunities.
  • Future 20 - 20-minute solo presentations highlighting new and emerging ideas.
  • Ignite - Fast-paced showcase of ideas that might be bold, possibly brash – but never boring
  • Learning Theaters - Effective, timely, topical presentations by SME's on Workplace, Wellness, Careers, and Innovation.
  • Roundtable Discussions - Delve into the deeper issues and focus on developing solutions, approaches, strategies, or innovative thinking.
  • Technology Playground - Informative technology insights and trends to keep you ahead of the curve!

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