Smart Building and Service Solution at Swiss Re Wednesday, 11 September 2019 from 11:00 AM – 12:00 PM

Session Type
Learning Experience

Track: Technology

The journey from the digital strategy to practical implementation is complex and involves various disciplines and stakeholders. During this best practice session, Swiss Re will present how the Smart Building and Service Solution initiative is embedded in its Global Digital Enterprise strategy. Based on concrete Smart Building and Service Solution use cases, you will not only learn about and discuss various challenges faced during the global rollout of digital solutions, but also learn how these can be solved or avoided. For Swiss Re, "Smart Building" and "Service Solution" are not considered buzzwords. Rather, they convey a journey, which - if properly managed - can generate high added value in terms of operational efficiency and customer satisfaction.

Key Takeaways:

  • Understand how Swiss Re’s Smart Building and Service Solution initiative has been translated into efficient operations and sound customer experience.

  • Based on concrete use cases, learn why and how people from various disciplines can work together to steer an effective and successful digital transformation.

  • Gain insight into how to systematically and flexibly align practical innovation with strategic goals to ensure rapid prioritisation of resources that effectively support these strategic goals.


Portrait photo of Claudio Amoroso Claudio Amoroso
Head Projects & Strategic Development, Swiss Re Management Ltd
Portrait photo of Thomas Gehrig Thomas Gehrig
Head CRES Service Management, Swiss Re Management Ltd
Portrait photo of Thomas Kessler Thomas Kessler
Co-founder & CEO, Locatee AG



Collaboration, Partnering, Smart Buildings

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