Guest Post by Taylor Sauce, Business Development Manager, Commercial Tenant Services, Inc.

Often, audit firms receive the age-old question: Are you using AI?

The goal of a Lease Audit, aside from cost-cutting efforts, is confidentiality. Lease audit is entering a new era of efficiency and productivity, thanks to technological advancements. While automation and AI offer significant benefits, it’s essential to address the accompanying security concerns to fully leverage these tools. Modern lease auditing can greatly benefit from automation, which handles repetitive tasks and reduces manual errors. This allows auditors to concentrate on more complex and critical aspects of their work, ultimately improving accuracy and efficiency.

The truth is nothing can compare to the precision of human touch.

A major challenge in the digital transformation of lease auditing is ensuring the security of sensitive information. Redacting sensitive data is a necessary step to prevent breaches, but it doesn’t guarantee complete confidentiality. Therefore, implementing comprehensive data handling protocols is crucial to protect client information and maintain trust. The integration of advanced tools in lease auditing requires a careful balance between enhancing efficiency and safeguarding data. Lease Auditors often start by engaging “Auditor intuition” based on comprehensive, dedicated experience and knowledge of markets, landlords and building systems. Lease Auditors delve into the intricacies of leases, analyzing every aspect in search of discrepancies, abnormalities, and/or oversights made by landlords. Many of these items are unable to be found in an AI system. By automating routine tasks, auditors can focus on delivering higher-quality insights and more thorough audits without compromising on security.

Auditors’ expertise, intuition, and personalized service remain irreplaceable assets. While technology amplifies our capabilities, it’s the human touch that fosters trust and strengthens client relationships. The future of lease auditing is promising, marked by greater efficiency and enhanced security. By embracing these advancements, professionals can achieve new heights of accuracy and productivity while preserving the human connection that defines and elevates the industry.

Taylor Sauce is Business Development Manager at Commercial Tenant Services, Inc.