Service Delivery returned 1274 results
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Presentation: Corporate Real Estate 2020 Workshop: Service Delivery and Sustainability
2011
20 September 2011Special Corporate Real Estate 2020 breakout sessions. Discussion around "What will Service Delivery in CRE and Sustainability in CRE look like in 2020?" ... -
Report: Corporate Real Estate 2020 Final Report: Service Delivery and Outsourcing
2012
In today's Corporate Real Estate (CRE) market outsourcing is a given, but one single outsourcing methodology does not fit all. Trends toward cost containment are universal, as exemplified by the incre ... -
Presentation: Corporate Real Estate 2020: Service Delivery and Outsourcing
2012
Will service provider firms be able to operate seamlessly in global markets?Panelists:Blake Layda, Managing Director, Solutions Development, Jones Lang LaSalleJay Bechtel, Google ... -
Presentation: Corporate Real Estate 2020 Final Report Webinar: Service Delivery and Outsourcing [VIDEO]
2012
In today's Corporate Real Estate (CRE) market outsourcing is a given, but one single outsourcing methodology does not fit all. Trends toward cost containment are universal, as exemplified by the incre ... -
Presentation: Breakout Session 18: Corporate Real Estate 2020 Service Delivery and Outsourcing
2012
Will service provider firms be able to operate seamlessly in global markets?Moderator:Jordi Martin, Managing Director of Integrated Facilities Management Asia-Pacific, Jones Lang LaSallePanellist:Jess ... -
Multimedia: First Impressions: A Leading Service Culture starts from the Front.
2019
Exploring the standards, values and culture of market-leading front line service delivery opens up the service methodology of world-leading organisations. During this session discover how these method ... -
Presentation: What Do End Users Think About Service Provider Consolidations?
2016
The last twelve months has seen an unprecedented level of consolidation amongst corporate real estate service providers supporting real estate and facilities management service delivery. Examples incl ... -
Presentation: A Commoditized Workplace? Create Differentiated Value through Designed Service Experiences
2014
67% of CRE/FM professionals say they understand what it means to create great experiences, yet the industry continues to remain in an era of commoditization. With employees becoming the new benefactor ... -
Presentation: Who Is Controlling Your Food Service Operations?
2017
Who's Controlling Your Food Service Operations? In-house food service operations are important contributors to the well-being and productivity of employees in many businesses and corporations. They ca ... -
Presentation: Space as a Service: Alternative Models of Office Workspace Procurement
2018
Technology has changed the way people work. The digitisation of the procurement and operation of workspace is democratising the market, offering choice and increasing speed to market. Recent JLL resea ... -
White Paper: CBRE - Optimising Human Capital: Evolving Strategies for Skills, Space, and Service (EMEA)
2019Occupiers identify labour and skills shortages as one of their top three strategic challenges. The proportion highlighting this as an area of focus has doubled since last year. Employee engagement and ... -
Report: Where in the World? Business Process Outsourcing & Shared Service Location Index
2015
Cushman & Wakefields comprehensive global report assesses factors likely to affect the successful operation of BPO functions around the world. The report ranks top outsourcing locations worldwide by a ... -
Presentation: Legendary Client Service
2014
What does it take to change a mindset - our own or that of others? This dynamic and interactive session explores how we can all be more innovative in a practical, everyday sense. Focus this insight to ... -
Presentation: Cisco IT Service Transformation
2015
A presentation from a CoreNet Global France Networking Group event held March 19, 2015. Speaker: Yvic LE SCOUEZECIT Sr. Manager ... -
Multimedia: Workspace as a Service
2019
Pioneered by start-ups and entrepreneurs a growing number of companies are exploring how to incorporate the concept of flexible space into CRE strategy. Coworking and flexible space is evolving and be ... -
Presentation: CoreNet Global, ISS & Copenhagen Institute of Futures Studies: Promoting Health & Well-being in the Workplace through Best in Class Service Experiences survey [presentation slides]
2017
The aim of the survey was to derive insights into the future of health & well-being and the requirements it places on workplace services, technologies, and buildings by unfolding the latest tr ... -
Multimedia: CampusLink: Delivering Employee Services Right to Their Phones
2019
For an increasingly mobile workforce, Microsoft Real Estate and Facilities has modernized delivery of its services through a new mobile app, CampusLink. The app aggregates the company's most popular s ... -
Multimedia: Furniture as a Service with CORT (Podcast)
2019Welcome to a special edition of Whats Next? In this episode, youll hear from the team from CORT at our 2018 global summit in Boston, MA. ... -
Multimedia: Internet of Things: What Does it Mean for Real Estate Management?
2019Internet of Things (IoT) is technology that is often seen as a method to enhance the building performance, but it can also enhance the performance of the users. Real estate management professionals ar ... -
Podcast: Technology Playground - Where's my Data Center? IT Delivery Issues for the Corporate Real Estate Pro
2019Corporate Real Estate professionals are involved in data center energy-efficiency retrofits, choosing data center locations, securing economic incentives, re-capturing de-commissioned space from older ... -
Presentation: Optimising the Integrator Model - Three Years On
2014
Centered around achieving global consistency without sacrificing best in class local service delivery quality, the Integrator Model pushes the boundaries of traditional outsourcing models. Three year ... -
Presentation: Mobile Technology Solutions Providing Greater Value For CRE
2014
Leveraging innovative mobile technology solutions to improve real estate service delivery offers a real time solution to collect customer data for service requests, resource utilization and occupancy ... -
White Paper: Evolving Corporate Real Estate Operating Models and Organizational Structures: Research Bulletin
2016
Organizations are increasingly adapting their Corporate Real Estate (CRE) operating model to reflect their business strategy, corporate culture, real estate portfolio, service catalog, and service del ... -
Multimedia: The Power of Partnership: Driving Innovation and Excellence across a Rapidly Growing City
2019
Tremendous effort and resources go into developing a Corporate Real Estate and Facilities Services strategy, selecting the right service delivery model and negotiating complex contracts with selected ... -
Presentation: Protecting Asset Value through Appropriate Service Charge Costs
2015
A presentation regarding service charges, and enhancing and protecting asset value, particularly related to the Dubai market. ... -
Multimedia: Smart Building and Service Solution at Swiss Re
2019
The journey from the digital strategy to practical implementation is complex and involves various disciplines and stakeholders. During this best practice session, Swiss Re will present how the Smart B ... -
Presentation: Workplace as a Service: The On-Demand Future
2017
The workplace of the future is an on-demand human resources tool. Workplace amenities provided by technology companies like Google are desired by companies of all sizes to drive talent attraction and ... -
Multimedia: Space as a Service - What is the Reality? (Podcast)
2019The workplace is becoming an increasingly important tool when attracting and retaining talent. Many businesses are choosing to adopt flexible workspaces for a number of reasons, but one key driver is ... -
Multimedia: CoreNet Global and Johnson Controls Digitization of Facilities Management Survey [webinar recording]
2014
The world of global business is becoming more and more complex and turbulent. Globalization, dispersed portfolios, cost containment, information overload, time scarcity are just a few contributing fac ... -
White Paper: Real Estate & Facilities Management Outsourcing: Research Bulletin
2015
As the Real Estate & Facilities (RE&F) service provider industry has matured over the past several decades, end-user RE&F organizations have been challenged to continually enhance their se ... -
Presentation: CoreNet Global and Johnson Controls Digitization of Facilities Management Survey [presentation slides]
2014
The world of global business is becoming more and more complex and turbulent. Globalization, dispersed portfolios, cost containment, information overload, time scarcity are just a few contributing fac ... -
Report: Global Office Index Q1 2016
2016
Despite heightened financial market volatility and global economic uncertainty, supply shortages and limited new deliveries have kept the leasing environment highly competitive in many of the worlds d ... -
Presentation: Strategic Sourcing: Disrupting the Procurement Paradigm
2015
Corporate Real Estate has often been reluctant to engage with Procurement because of the department's historic focus on first-in cost to the exclusion of ongoing service quality. An effective partners ... -
Survey: CoreNet Global 2014 Facilities Management Survey [presentation slides]
2014
The CoreNet Global 2014 Facilities Management Survey aimed to benchmark FM service levels. The results of this Survey include peer service levels across high employee impact areas, such as: Office ser ... -
Presentation: CoreNet Global and ISS How to create a best-in-class workplace experience based on technology and services Survey (presentation slides)
2017This presentation highlights insights into the future of service and especially Service Management by unfolding the latest trends and drivers that will shape customer standards, service standards, tec ... -
White Paper: Getting Closer to the Customer
2014
Consumer demand, focused on the speed of delivery of customised products, andtechnological innovations, are driving the next industrial revolution: the era of masscustomisation. The emergence and adop ... -
Podcast: Workplace Learning Theater - Workplace-as-a-Service (WaaS): The New HQ2
2019Modern, activated coworking locations are opening around every corner. Is coworking a product, service or something else? How will Corporate Real Estate decision makers benefit from the evolution of t ... -
Presentation: Co-Working Learning Theater - Space as a Service - What is the Reality?
2018
The workplace is becoming an increasingly important tool when attracting and retaining talent. Many businesses are choosing to adopt flexible workspaces for a number of reasons, but one key driver is ... -
Presentation: Cisco's Global Shift: Delivering Greater Value to the Core Business
2014
In 2008, Cisco launched an ambitious plan to restructure its CRE function. The company's goal: to transition its global portfolio and align services and behavior to a new relationship model. If the st ... -
Presentation: Collaborate to Innovate: Deutsche Bank's Multi-Vendor Globalised Model
2014
Innovation is a core Deutsche Bank value. Analysts expect it. Investors reward it. Customers demand it, and the talent we need to attract is hungry for it. In the Bank's transformed CRE delivery model ... -
Report: CRE & FM's Choice: Cost-Centric Collusion or Customer-Centric Convergence on Integration
2014
Demand for increasingly sophisticated infrastructure and places to support work shows no sign of abatement. Thought leaders in the industry have responded with compelling visions for what that might i ... -
Report: Realigning The World's Industrial and Logistics Environments
2020
Services designed to support owners and occupiers as they look to reconfigure industrial spaces amid the COVID-19 pandemic ... -
Presentation: Sodexo - The 'Quality of Life' Workplace Experience: An Integrated FM Approach
2017With an aim to attract a young workforce, organisations are including facilities around health, fitness and recreational spaces in their workplaces. While the FM teams are adept at managing and design ... -
Presentation: CRE and Sourcing Partnership Through Integrated Solutions
2016
Tension often exists between CRE and Sourcing organizations. But the opportunity exists for a creative, integrative and collaborative partnership that delivers value to an organization. Both disciplin ... -
Presentation: Integrator Model: Lines Blurred and Driving REal Value
2017The Microsoft Integrator Model was established in October 2011. Prior to the implementation of the model, Microsoft Real Estate and Facilities (RE&F) were not seen as a strategic partner to the bu ... -
Multimedia: The Challenges of Big Portfolio Planning
2018
Two of the UK's biggest property portfolios the Department of Works & Pensions and NHS are the focus of this session. Both organisations represent the largest UK estates transformations of recent ... -
Multimedia: Corporate Real Estate 2020 Final Report Webinar: Partnering with Key Support Functions [VIDEO]
2012
By 2020, collaborating corporate support functions will form a new strategy-driven super nucleus entity to enhance overall enterprise performance. This hypothesis is based on the groundwork research c ... -
Report: Corporate Real Estate 2020 Final Report: Partnering with Key Support Functions
2012
By 2020, collaborating corporate support functions will form a new strategy-driven super nucleus entity to enhance overall enterprise performance. This hypothesis is based on the groundwork research c ... -
Presentation: eTAIL TREND: OMNICHANNEL
2015
Online retail sales have grown over 15% annually for the past three years, triple the rate of traditional "brick and mortar" sales. The rise of e-commerce has led to an increasing need for distributio ... -
Presentation: Healthy Choices - GSKs Internal & External Partnering Strategies For Growth In Asia
2017As one of the world's largest healthcare companies GSK is focused on three priorities: grow a balanced global business, deliver more products of value and simplify the operating model. These strategic ...