IoE: The Internet of Experiences - Designing Experiences through Data Driven Insight

IoE: The Internet of Experiences - Designing Experiences through Data Driven Insight


September 2019

As a solution to improving stagnant employee engagement and bolster productivity, real estate groups are now tasked to improving employee experiences. However, armed only with traditional employee satisfaction surveys or asset focused data sets we can quickly fall short of creating a credible and measurable action plan. Executives demand that these experiences be measured, diagnosed and acted upon with the same data and analytical rigor a retailer orchestrates calculated customer experiences or how HR meticulously studies employee engagement. During this session you will see how the advent of the Internet of Things (IoT) creates the Internet of Experiences (IoE). See how Citigroup used experience tools comprised of surveys, sensors, and predictive analytics to improve workplace experience.

Keywords: Workplace, Technology, Employee Engagement, Amsterdam2019

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