First Impressions: A Leading Service Culture starts from the Front.

First Impressions: A Leading Service Culture starts from the Front.


March 2019

Exploring the standards, values and culture of market-leading front line service delivery opens up the service methodology of world-leading organisations. During this session discover how these methodologies have been adopted to create Workplace Concierge and Reception services to enhance the workplace experience for visitors and staff alike.

Keywords: Human Experience, Workplace, APAC, HongKong2019


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