CNGtv - Why do customers leave? And how can you get them back?

CNGtv - Why do customers leave? And how can you get them back?


February 2019

Dr. Josh Packard, University of Northern Colorado

How can companies build for resiliency and change? Companies need to be intentional and systematic about the change they want to see.

Keywords: CNGtv, Retention, Change Management, Resiliency

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