Ambient Intelligence: A New Value Proposition for Corporate Real Estate

Ambient Intelligence: A New Value Proposition for Corporate Real Estate


October 2018

Rapid developments in machine learning, artificial intelligence, conversational interfaces, chatbots and other technologies are transforming the way we interact with buildings, equipment, furniture and spaces. These familiar, inanimate 'things' are becoming active players capable of picking up information directly from the environment, taking actions and reporting the results back to us. The degree to which real estate becomes capable of 'learning' about the needs, preferences and patterns of its users may be an important indicator of its value in the future. Real estate that is more responsive to its occupants may command a premium in the market in years to come. Technological personae like Siri and Alexa are coming into the workplace with the power to transform how we conduct the business of facility management. More ambitious advancements, like the nano-technology known as 'smart dust' promise to literally put electronic eyes and ears into the atmosphere. The new developments have cost, efficiency, safety and privacy implications that organizations will need to address.

Keywords: Boston2018

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