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This survey looked at the primary drivers of CRE outsourcing and what criteria CRE end users/occupiers use when selecting strategic service providers. The survey also addressed contractual structures, including questions on pricing, service level agreements, and gain-sharing provisions. Further questions delved into bundling preferences, procurement, and how vendors are managed.
From the perspective of service providers, the survey looked at the challenges of working with corporate clients, what kinds of pricing strategies are used, and what the ideal term for an outsourcing contract is.
Keywords: Outsourcing, Deloitte, Survey, presentation, webinar, slides
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