CRE & FM Futures Forum

CRE & FM Futures Forum

June 2012

In January 2012 Zurich Insurance Group invited as many people across the global Corporate Real Estate and Facilities Management (CRE&FM) industry as we could reach to participate in a CRE&FM Futures Forum; a unique, week-long online event that we organised. The Forum provided a neutral and open venue for industry representatives from around the world to debate and share ideas on sixteen key topics that we hoped would benefit everyone involved. The purpose of this was to try to rapidly advance every participant?s understanding around some of the industry?s key challenges ? issues that had for the most part long been recognised and discussed and/or complained about, but from our perspective had seen very little or no significant advance in practice.

Keywords: Intelligence, Cooperation, Approach, Future, CRM, FM, Customer Relations, Facilities Management

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