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Centered around achieving global consistency without sacrificing best in class local service delivery quality, the Integrator Model pushes the boundaries of traditional outsourcing models. Three years on, this session will provide insight to the evolving nature and core components essential to the model's execution and success. Representatives from Microsoft and CBRE will touch upon how the model is allowing the business to respond quickly to changing conditions, drive operational innovations, as well as the critical role of a foundational global Center of Excellence (COE) function comprising best practice processes, playbooks, and global subject matters expert bench - all vital for providing consistency of delivery with multiple best in class local project, transaction and facilities management service providers. Key Takeaways: Expand your understanding of the Integrator Model. Examine the core components of the Integrator Model at Microsoft. Assess the role of global platform in supporting best in class local delivery of projects, transactions and facilities. Speakers: Bob Kaplan Adam Newgreen
Keywords: Singapore Summit 2014, Microsoft, Service, Transformation, Footprint, Partnership, Client Relationship Management
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