CoRE 2010 New Models for Solutions Delivery and the Transformation of the Service Provider Industry

CoRE 2010 New Models for Solutions Delivery and the Transformation of the Service Provider Industry


January 2004

See evidence of the evolving role of outsourcing and external resources in enabling the core work of the corporation. Corporate solutions and service delivery are examined from multiple perspectives including the integration of a solutions network of corporate end users, internal corporate support groups and different external provider industries including IT, HR, CRE, etc.

Keywords: CoRE 2010, research report, outsourcing, service provider, IRIS, infrastructure, integrated solution, process audit, service delivery, global, strategy, best practice, customer relationship management (CRM), service integrator, risk, compensation model

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