With an aim to attract a young workforce, organisations are including facilities around health, fitness and recreational spaces in their workplaces. While the FM teams are adept at managing and designing the traditional spaces, a holistic solution encompassing these aspects is somewhat lacking. The challenge is to create workplace experiences that integrate seamlessly within the premises and are embraced by end users. A common occurrence is that solutions are created and managed in silos, without much insights into the end-user needs, preferences, market conditions or company objectives. Consequently, the utilisation is low, creating the mistaken perception that these services and programs are ineffective or unpopular. This case study of the J&J Shanghai office will focus on a unique Quality of Life solution. Discover how form, function and services can come together to positively impact workplace Quality of Life, drive deeper engagement and help retain the workforce of 2017 and beyond.