We are not all the same, though often our work environments (and the world at-large) treat us as though we are. Approximately 40% of our society define themselves as introverts, and differ from extroverts in how they respond to stimulation and process Information. Introverts tend to ‘think first and speak later”, processing information and forming opinions more easily on their own or in quieter situations. An extrovert derives energy from social situations and “thinks through discussion”.
Our industry’s response to workplace is often driven by factors not tied closely to human need. Legacy conditions, cultural predilection, financial expectations have led to workplaces that are not linked to the basic psychological profiles of occupants. As workplace and wellness programs advance in the global corporate arena – with clear focus on effectiveness of employees – how can we ensure that both introverts and extroverts are equally accommodated in environments that help us collectively to create business value?