The world of workplace has more data at its disposal than ever before. This has the potential to fuel a new wave of evidence-based, human-centric design. But it also has the potential to fuel myopic data-driven mistakes. There are many frameworks to help those working within the corporate real estate (CRE) realm acquire a holistic view of how assets are performing. Seven key metrics feature regularly and are hailed as enablers of workplace transformation if measured correctly:
This suggests that FM/CRE professionals can manage and apply data in properties to achieve peak performance. But what of the employee? How can an advisory pitch to the real estate profession on using data in workplace transformation fail to propose engaging with individual occupiers? These frameworks ignore the most difficult component of enabling workplace transformation. Until now, fundamental decisions are being made by organisations with little or no evidence of their direct impact on employees. This session will encourage you to look beyond the metrics and at the people. And to measure the right things.