CoreNet Global Summit, Boston 2018
Boston | Oct 14 - 17, 2018 | John B. Hynes Veterans Memorial Conv. Ctr
Don't miss the largest gathering of corporate real estate professionals.

Sessions

Breakout Sessions

October 15, 2018   |  11:00 - 12:00

Against All Odds: Designing for Change Amidst Uncertainty

In 2016 McKesson with the help of CBRE and ASD|SKY, embarked on an 11-month mission to implement new workplace guidelines, design an inspiring workplace, and build out the 525,000 square foot campus. This session will provide an interactive look at how these goals were accomplished in such a short period of time and provide strategies to take back to their organizations. Through a brief introduction and group participation, a discovery process will reveal how to transition from an existing work environment to a forward thinking, connected environment. An interactive exercise will help you understand how to visually represent change, how new types of spaces can result in the utilization of less square footage and increase the speed of delivery. The session will offer tips on achieving employee engagement, how to incorporate technology and how to be agile.

October 15, 2018   |  11:00 - 12:00

Revolutionizing the Future of Smart Buildings

Turning United Technologies (UTC) vision of a cutting-edge, collaborative workplace, with a state-of-the-art customer showcase and conference center into a reality was not without its challenges. The rapid pace of technology required two global leaders, UTC and JLL, to think differently and look toward the future to develop a smart building that provides an employee-centered workplace, distinctive customer experience and a high-degree of performance and sustainability. Employing the latest IoT technologies, the new UTC Center for Intelligent Buildings is an industry-leading example of how to design, develop and build a high-performance building. This timely case study provides an opportunity to learn practical insights in how to deliver a technologically advanced building with aggressive project timelines.

October 15, 2018   |  11:00 - 12:00

Employee Experience: Proven Factors For A More Flexible Workplace

More and more workplaces are moving to a flexible working structure with the hope of providing employees with an effective workplace that actually works. But how does a move to flexible working impact a sense of community at work? Is it able to cater for all employees regardless of role complexity and is flexible working truly able to support a high-quality employee experience? Dr. Peggie Rothe will lead you in a poll of factors relating to flexible working and the employee experience. She’ll then compare and contrast the thoughts of those in attendance with global data, discussing the views of over quarter of a million employees worldwide. A panel of occupiers will discuss how they've overcome the challenges related to flexible working in order to deliver optimal employee experience.

October 15, 2018   |  11:00 - 12:00

Demystifying Self-Driving Vehicles and Their Impact on Real Estate

Self-driving vehicles are the key 21st century disruptive technology that can transforming every aspect of mobility in our cities and communities. This talk will present the capabilities and limitations of the self-driving vehicles to date and their impact on real estate development including implications on parking, zoning, street design, and integration into transit systems. This talk will also discuss how self-driving vehicles can be commercially deployed today.

October 15, 2018   |  11:00 - 12:00

Designing Resilient Organizations for Tomorrow’s Uncertain Business Environment

Only 29% of CEOs believe their organizations have the resilience to succeed, despite 80% of them believing resilience to be a priority and indispensable for long-term growth. That huge gap is frightening and very telling of where CEOs think their organizations are in relation to where they want to be. What will make organizations resilient in a business environment where new technologies emerge at breakneck pace and new regulations force near-constant adaptation?

October 15, 2018   |  11:00 - 12:00

Global Uncertainty? Getting Ahead of Change at The Coca-Cola Company and LinkedIn

In this age of uncertainty and rapid change, what actionable steps can you take now to prepare for success? How do you create a global workplace platform that works today, reflects cultural differences, AND adapts to an uncertain future? What are the design implications for different regions of the globe? And, how can you measure the design impact and behavior change across your portfolio? The Coca-Cola Company and LinkedIn have been thinking differently as they deliver world-class workspace. Gain highlights from the latest research and lessons learned.

October 15, 2018   |  11:00 - 12:00

A Contingent Workplace: Opportunities and Implications of the New Gig Economy

Are you ready for the next wave of change? In the Gig economy, companies that have relied on permanent staff and infrastructure will be able to reduce their reliance on captive labor substantially. Using third party enterprise services, companies will leverage contingent staff to a much greater level than today, flexing labor up and down just in time for the needs they have in the moment. So what? Captive control of long term staff and resources suddenly becomes discretionary. This roundtable discussion will examine and amplify the implications, risks and opportunities of the Gig economy.

October 15, 2018   |  11:00 - 12:00

CRE as a Conduit to Enterprise Strategy

Companies and organizations are continuously researching innovative ideas to create shareholder value amidst an era of economic and political uncertainty, coupled with the need to be agile and globally connected. This session will explore how CRE leaders can implement integrated service models to further align with the C-Suite, advance their company strategy, and create financial efficiency and employee productivity. Panelists will delve into internal CRE organizational design that will include reasoning behind structuring internal teams around geographies, services, and business lines. The results of this integrated model will elaborate integrated data and analytics, driving portfolio strategy, reduced occupancy costs, impact on company financials, and reduced enterprise risk.

October 15, 2018   |  11:00 - 12:00

What Role will Robots Play in our Future?

As a leading expert in robot ethics, Dr. Kate Darling of MIT investigates social robotics and conducts experimental studies on human-robot interaction. She runs experiments, writes, and speaks about some of the more interesting developments in the world of human-robot interaction, and where we might find ourselves in the future. Join Alan McGinty of Cisco as he moderates this fun and fascinating discussion with Kate on robotic technology, the role of Ai in business and how new technologies will change the workplace.

October 15, 2018   |  11:00 - 12:30

Co-Creation Lab: Innovation and Design Thinking

90 minute Workshop
Adding Value to the Corporate Enterprise
In Corporate Real Estate--and in any business function--it is becoming more and more important that we put the user (or consumer or buyer or business partner) in the center, not at the edges of what we design, build, and implement. The Co-Creation Lab workshops will focus on "customer centricity" and a methodology and process called design thinking that anyone can employ to be more innovative. In this session you’ll address how to add value to the corporate enterprise. During this facilitated, highly interactive workshop you’ll be able to tap into the collective insight of the group and the power of breakthrough thinking to create actionable, result-oriented solutions to one of corporate real estate’s most pressing challenges.

October 15, 2018   |  12:30 - 12:50

Workplace Learning Theater - The Battle for Talent: 5 Key Ways to Attract and Retain GenZ

Journey into a previously unseen look into GenZ workplace preferences and envision the future workplace. Discover the top five GenZ factors that will drive workplace design. Competitively position your workplace to attract and engage the next generation of talent.

October 15, 2018   |  12:30 - 12:50

Co-Working Learning Theater - The Intersection of Tech and Real Estate and the Chase for Talent

Traditional models of leasing space and space design are being disrupted. Landlords are competing for tenants and companies are competing for talent and see the workspace, the building, amenities, and the community as a key to retaining and attracting talent. Discover the risks and opportunities related to these disruptive forces and explore who will ultimately be the winners and losers in the future of commercial real estate!

October 15, 2018   |  12:30 - 12:50

Emerging Trends Learning Theater: Predictive Analytics + Wearables in Corp Environments: The Privacy Factor

One of the biggest barriers for integrating sensors and wearables is the concern over privacy. With major security breaches making headlines, everyone is more concerned with data security than ever before. The issues surrounding both the potential and challenges of introducing wearables into corporate environments will be tackled during this timely presentation.

October 15, 2018   |  1:00 - 1:20

Careers Learning Theater - Millennial Mindsets: The New Bosses in the Boardroom?

Join this timely discussion of the fast-evolving needs of today's modern workforce and their "millennial mindset". Discover how and why their mindset has shifted expectations around workplace experience and how companies, in partnership with CRE teams, respond by creating more high-touch experiences, broader amenities offerings, and "white glove" service delivery.

October 15, 2018   |  1:00 - 1:20

Workplace Learning Theater - The Impending Loneliness Epidemic: Let’s Be Part of the Solution!

Former Surgeon General, Vivek Murthy argues that loneliness is a major public health risk and studies have shown that loneliness often leads to an early death and has the same health risks as smoking 15 cigarettes a day. The loneliness trend is only increasing with a full-blown crisis on our hands by 2030. Vivek says workplace and employers can help. But how can CRE and workplace be part of the solution? What is our responsibility to create connected environments to drive interaction and a healthy human experience?

October 15, 2018   |  1:00 - 1:20

Co-Working Learning Theater - Beyond Co-Working: The Evolution of Agile Workplace Strategies

Join Chris Kelly of Convene as he discusses where co-working is today relative to its maturity curve. Get fresh insights on the trends that are driving change and predictions for the future of the workplace.

October 15, 2018   |  1:30 - 1:50

Emerging Trends Learning Theater - The Future of Work: Leveraging IoT and AI

Billions of people are now connected by mobile technologies enabled with vast digital networks combined with unprecedented processing power, storage capacity and access to knowledge. Every aspect of "work"-from our daily experience to how global businesses organize their processes-will be disrupted by the digital revolution, which will accelerate and intensify in the years to come. Learn how to create a cognitive experience for your customers and employees while greatly improving your operational efficiencies and lowering TCO.

October 15, 2018   |  1:30 - 1:50

Workplace Learning Theater - Sprint Speed: How Innovation and Agility Transformed Over 350 Locations in 90 Days

Sprint obtained over 350 retail locations in a bulk acquisition in March of 2017, and needed to convert them to Sprint Corporate Stores in just 3 months to optimize the return on investment. This required the development of an agile, comprehensive strategy that propelled a large organization into being nimble while balancing speed with the appropriate risk considerations. With a goal of creating corporate agility, Sprint and CBRE looked to disruptive technology and a fully integrated, end to end service model to enable rapid deployment, scalability and transparency into the high visibility program. The result: this three month program delivered 363 retail locations on time, under budget.

October 15, 2018   |  2:15 - 3:15

Exploring Radical Ecologies of Land Economics

The challenges of business resilience and optimization in the face of climate change, urbanization, and natural disasters are becoming more widespread, however, we can draw inspiration from biological systems to re-imagine and re-think how we solve complex human challenges. HOK and Interface Carpets have partnered with Biomimicry 3.8 for the past 20 years to bring biologists to the table and solve some of the vexing challenges facing the built environment. Biomimicry 3.8 designers and biologists will share the results of "Genius of Biome" design research projects, highlighting how the built environment can adapt to the challenges of its environment as nature has for millennia. This session will provide examples of projects with measured results-from campus and city masterplans to buildings-that integrate biological intelligence into the design and champion biologically-informed design strategies.

October 15, 2018   |  2:15 - 3:15

Amazon's HQ2 Search: What happens after We Win?

What happens to the winning city's local economy after winning Amazon's second headquarters? The answer would appear to be overwhelming positive. Amazon states that every $1 invested in Seattle generated an additional $1.40 for the city's overall economy. Amazon also offers generous health benefits and parental leave, including innovative programs like Leave Share and Ramp Back. Is it possible the winning city could have buyer's remorse with what appears to be an economic grand-slam? What is the impact on millennials and young leaders who are just starting out? Join us for what promises to be a lively debate between panelists.

October 15, 2018   |  2:15 - 3:15

The Impact of Machine Learning and Virtual Reality on Corporate Real Estate

Today, workspace is a strategic asset for all organizations which requires collaboration and coordination across multiple internal and external stakeholders. However, the workspace design-build process is linear inefficient, expensive, and fragmented. This session will discuss how United Technology and 2 other Fortune 100 organizations leveraged Machine Learning and Virtual Reality based technology to dramatically reduce the costs and timeframes, and significantly increase collaboration amongst those in the design/build process.

October 15, 2018   |  2:15 - 3:15

Leveraging the Power of Hearts and Minds: Knowledge Worker Productivity

How do you engage the hearts and minds of your employees? How do you apply what’s known about knowledge worker productivity in your workplace? This fascinating session will help you understand what's happening in social systems and how to apply new insights from outside CRE about changing social norms to help your organization to truly walk the talk. The insights gleaned will upend your thinking about current models for "change management" and allow you to contextualize these insights to "workplace" to facilitate deeper, lasting change inside organizations. In facilitated roundtables you will have the opportunity to practice applying changing social norms in ways that insure the occupants' expectations of a given space and their experience of it align.

October 15, 2018   |  2:15 - 3:15

What Work Will Humans Perform in the Digital Future?

As emerging technologies such as Artificial Intelligence (AI), Cognitive Computing, Robotic Process Automation (RPA) and Workforce Automation continue to develop and grow across all global enterprises, what work will be left for humans to perform in the digital future? How will humans organize to focus upon the following key human work activities in the future? What will be the demand for Digital Talent within the Global Enterprise Workforce of the Future? What is the future impact of Workforce Automation upon the future Digital Workforce? Provocative and thought provoking, the panel will explore the emergence and growth of "liquid" and "augmented" workforce strategies and entirely new innovative AI-enabled workforce and workplace platforms. They will examine how Digital Workforce Platforms may converge with emerging technologies and how these trends will impact future enterprise workforce strategy and real estate strategies.

October 15, 2018   |  2:15 - 3:15

Progressive Diversity & Inclusion Strategies for Global Organizations

A strong corporate culture that invests in diversity and inclusion (D&I) is one of the greatest competitive advantages a company can maintain. Many companies have shifted their focus from diversity to inclusion - What are they prioritizing and how are they measuring success? During this session you will learn from examples of how emerging and progressive D&I strategies are impacting the corporate workplace. You’ll gain insights into the value of partnerships, collaboration, and the balance of global perspective with regional and cultural nuances in executing global D&I strategies.

October 15, 2018   |  2:15 - 3:15

Delivering Value When the Low Hanging Fruit is Gone: Change or Be Changed

Since outsourcing began in corporate real estate, End Users have continually asked their Service Providers to deliver more in terms of cost savings and efficiency, to assume more risk in terms of pricing certainty, and to take on an increasing breadth of services. But what has worked in delivering value through 1st, 2nd, and even 3rd generation outsourcing will not continue without an adjustment in both approach and focus on the part of the entire supply chain – End User, Service Provider and key suppliers to prime service providers.

October 15, 2018   |  2:15 - 3:15

Impatient Optimism: How Culture, Strategy, and Place Are Changing the World

At the Bill & Melinda Gates Foundation 'impatient optimists' are working to reduce inequality and are contributing to some of the most important work in the world. Currently the Foundation is undertaking a fundamental renewal of their culture and behaviors, strategy, and their workplace. Join lively talk-show approach as they candidly share their journey to reinvent the workplace in both Seattle HQ and Washington DC, with their partner, Steelcase. They’ll share multiple viewpoints from HR, OD, CRE, and lines of business leaders on our experimentation, risk taking, innovation, measurement, learning, and the connections to the inspiring work that the Foundation accomplishes.

October 15, 2018   |  2:15 - 3:15

Morgan Stanley: Creating a CRE Business Intelligence Web

Morgan Stanley Corporate Real Estate Management was challenged with transforming its global reporting and analytics to a server based industry standard business intelligence platform that could support a range of functions. This now provides greater transparency into basic portfolio reporting and space data to far more sophisticated financial forecasting for the global property portfolio. This session will feature an interactive demonstration of Morgan Stanley’s reporting tool set. You will be able to see how the platform provides one stop shopping for occupancy data, floor plans and building profiles that can be aggregated at the global level and drilled down to individual locations and reported by business unit.

October 15, 2018   |  2:15 - 3:45

Co-Creation Lab: Innovation and Design Thinking

90 minute Workshop
Using CRE Innovation to Improve Employee Experience
In Corporate Real Estate--and in any business function--it is becoming more and more important that we put the user (or consumer or buyer or business partner) in the center, not at the edges of what we design, build, and implement. The Co-Creation Lab workshops will focus on "customer centricity" and a methodology and process called design thinking that anyone can employ to be more innovative. In this session you’ll address how to apply innovation to improve employee experience. During this facilitated, highly interactive workshop you’ll be able to tap into the collective insight of the group and the power of breakthrough thinking to create actionable, result-oriented solutions to one of corporate real estate’s most pressing challenges.

October 15, 2018   |  3:45 - 4:45

Economic Developers Roundtable: “Fireside Chat” with Top Corporate Real Estate Executives

Growing companies consider a range of factors in making critical location decisions, going beyond the basics of choosing a site or building. The intensifying war for talent and Corporate America’s commitment to sustainability have raised the stakes even higher. Join CREs from global companies in an interactive “fireside chat” to discuss key factors in decisions to invest and expand. Take a seat at the dynamic session to network with other ED professionals and develop an understanding of location decisions from the CRE perspective.

October 15, 2018   |  3:45 - 4:45

Millipore Sigma’s Plan to Solve the Unknown

Millipore Sigma leveraged an approach typical in "Systems Biology" to develop a corporate real estate strategy which is proactive, predictive and flexible. The multi-disciplinary team included scientists, finance, legal, business and strategy personnel who were tasked with the predicting the future needs of not only the organization, but of the larger and rapidly changing life science industry. The team’s expertise included artificial intelligence, robotics, process engineering and cellular biology to develop a CRE strategy that is a "living organism" and allows the organization to symptomatically solve any "business " problem while maintaining an efficient and effective RE portfolio.

October 15, 2018   |  3:45 - 4:45

Climate Disruption: Overcoming the Unexpected

Climate disruption, caused by the burning of fossil fuels poses a serious threat to our environment, health and economy. But there's another type of disruption to consider; the Internet of Things (IoT) will create massive disruption in telecommunications, cable/ broadband, cloud computing and even how we define the Internet.

October 15, 2018   |  3:45 - 4:45

Systems of Innovation: Thinking Strategically, Thinking Tactically

Program Description: Focusing on strategic thinking and organizational development can be difficult in a world that constantly pulls executives and others into tactical discussions. In this interactive, hands-on presentation, I show you how to leverage the power of systems thinking to implement strategic thinking throughout your organization. You will walk away from this presentation with a clear understanding of where your strategic and tactical strengths lie and what you can do make the most of your skillset for your organization.

October 15, 2018   |  3:45 - 4:45

Experience per SF - Measuring Workplace Engagement

While we implement many new workplace strategies, technologies, amenities and services, do we truly understand how this impacts the employee experience the consume our products and services? Now we can. Experience per Square Foot (XSF) is an industry differentiator borne out of the need to address the stagnant issue of low employee engagement. XSF recommendations are balanced between people, place and technology and engage real estate groups, HR and IT for the C-Suite in solving business problems by improving employee engagement, productivity and the bottom line.

October 15, 2018   |  3:45 - 4:45

Workplace as a Living Lab: Leveraging Data to Create a Dynamic Environment

In our era of personalization and customization, today's knowledge worker expects a setting that responds to, or even anticipates, their needs. Many companies are shifting to more flexible design approaches, but most lack the technology tools to measure the effectiveness of these changes or the impact on employees' day-to-day experience. This panel will explore the power of real-time workplace data and how analytics can be harnessed to ensure optimal organizational performance and employee engagement. Panelists with expertise in technology, design and organizational development will explore strategies global companies are using to lead the charge in innovative workplace environments and tactics to create more compelling and smarter workplace experiences.

October 15, 2018   |  3:45 - 4:45

Man vs. Machine: Emotional Intelligence as Job Security in the Face of AI

Machines may be superior than human workers in some ways, but it is important to note that there is one area that machines will never excel and that's what makes us human... our emotional intelligence (EI). Empathy is one of the most important parts of EI. There is High Empathy where one feels the pain of others and in turn focuses on how they can help them in their need and the Low Empathy side is where the psychopaths reside. Emotions like boredom, desire, curiosity, and inspiration lead us down the path to create new and innovative ideas. Today most humans in the working world have everything they could need yet they are never satisfied. Not being satisfied is what drives most humans to build and create. What you have to offer, what you can do better than any smart machine, is relate to the people around you. This session will delve into what makes the human workforce stand apart from AI.

October 15, 2018   |  3:45 - 4:45

Metrics that Matter: Actionable Business Insights at Microsoft

For a large organization with a diverse and geographically dispersed facilities portfolio, getting a complete picture of CRE assets is difficult. Finding answers to the bigger questions - such as how properties are used, and whether the use of space and investments align with overall corporate strategy - becomes open-ended without very good answers.

October 15, 2018   |  3:45 - 4:45

Beyond the Proof-of-Concept: How Nokia Rolled Out Smart Buildings

Almost every corporate real estate leader is doing some sort of smart building trial to understand how to exploit the ROI promised by the technology. But the step from trial to full operations is steep. Join this session where Nokia shares how it accomplished a full smart building roll out to its large sites across Europe.

October 16, 2018   |  10:15 - 11:00

Outrunning the Bear

Real estate has a long term focus, but our companies no longer share it. The reason is simple; it's no longer possible. In ten years, 60% of the fortune 500 will be different companies. However, your organization's fundamental space challenge remains: it needs to sign up to supply a certain amount of space, in a certain place, for a certain period of time, all to meet an extremely uncertain demand. But there is opportunity in that uncertainty. Rather give in to "short-termism", leaders can use space decisions to get a fast moving company to focus on the long term. By fully embracing the deep challenge of forecasting headcount and labor needs at dynamic companies, leading real estate organizations are finding a new place in the strategic conversation. Through two cases studies you will see how advanced analytics, forecasting techniques, and statistical modeling has been used to quantify the uncertainty, measure volatility and agility required and provide a roadmap to mitigate the real estate risks.

October 16, 2018   |  10:15 - 11:15

Real Estate’s Flexible Future

Co-working has emerged from being something that was strictly reserved for startups and entrepreneurs into a serious conversation topic for the entire corporate real estate industry. Global landlords took notice and are now proactively integrating enterprise-grade flexible workspace solutions into traditional office buildings.

October 16, 2018   |  10:15 - 11:15

Creating a Scalable Innovation Ecosystem

Within the last five years, more than 500 companies across the US have relocated their headquarters into urban centers, in the hopes to stay competitive and engage a broader talent pool. Reebok was on a mission to reclaim the title of the nation's premier fitness brand and transform their business after nearly 20 years in Canton, Massachusetts. To leverage Boston's innovation community and talent network, Reebok moved from its 600,000 sf suburban campus into Boston’s urban environment. Reebok’s leadership team understood the relocation needed to be completed in a year. At one-third the size of its previous campus, Reebok’s HQ represents a new prototype model for innovation and workplace organization.

October 16, 2018   |  10:15 - 11:15

Facing Uncertainty Together - The Value of a Mentor / Mentee Relationship

How do you plan for change when you don't know what the change will be? In many cases, the uncertainty you are facing, whether it is at a "micro" level affecting you or your company individually, or it is at a "macro" level affecting all of us, has been thought about, planned for, addressed or even experienced by others. Mentors can help! Tapping into the experience and knowledge of a mentor relationship can provide tremendous value to both the mentor and the mentee.

October 16, 2018   |  10:15 - 11:15

Buildings 2050: The Cognitive Building and Digital Twins

Buildings are getting smarter. In theory, with the advent of cognitive computing and artificial intelligence, the older a building gets the smarter it should become! This is obviously at odds with our current older buildings, with only new buildings being deemed smart. So, just how smart could buildings get in the future? IBM's Internet of Things division will look at innovations taking place today, and where they think they will lead us in the coming decades. The session will explore how the buildings of the future will have "digital twins" and use "fluid spaces" and "cognitive concierges" as they collaborate with other buildings to create "cognitive campuses."

October 16, 2018   |  10:15 - 11:15

Digital Talent and CRE Strategy: Which Comes First the Chicken or the Egg?

The Future of Work has become synonymous with real estate strategy discussions. But many aspects, such as Digital Transformation, remain elusive simply because we cannot predict with certainty the technological advancements that are occurring at a rapid pace. Likewise, implications for talent recruitment/retention and real estate footprint strategy can be just as difficult to conceptualize. So what comes first: a digital talent strategy or a CRE strategy? And how can you prepare for the unknown and remain relevant and competitive in today's marketplace?

October 16, 2018   |  10:15 - 11:15

Moving to Leadership in More Sustainably Healthy Buildings Worldwide

Business success increasingly relies on healthy, satisfied and productive knowledge workers. Business managers are tasked with optimizing employee experience and implementing programs that advance the well-being, and thus the work-effectiveness, of employees. How can Corporate Real Estate, Design and Sustainability managers better integrate health and wellness into their workplace design and management strategies?

October 16, 2018   |  10:15 - 11:45

Co-Creation Lab: Innovation and Design Thinking

90 minute Workshop
Preparing for Emerging Technologies Such as AI and Robotics
In Corporate Real Estate--and in any business function--it is becoming more and more important that we put the user (or consumer or buyer or business partner) in the center, not at the edges of what we design, build, and implement. The Co-Creation Lab workshops will focus on "customer centricity" and a methodology and process called design thinking that anyone can employ to be more innovative. In this session you’ll co-create ideas to prepare for emerging technologies such as AI and robotics. During this facilitated, highly interactive workshop you’ll be able to tap into the collective insight of the group and the power of breakthrough thinking to create actionable, result-oriented solutions to one of corporate real estate’s most pressing challenges.

October 16, 2018   |  11:15 - 12:00

Workplace 911: NOT So Best Practices Revealed

Enough talk about all of the best practices for workplace provisioning and the trendy articles that reveal the secrets for a sought after workplace. Where's the Cliff Notes on what NOT to do? What constitutes calling 911 for workplace planning issues? What did the companies that made the best practices in workplace list do along the way that they learned to never repeat again? We spend more time at work than anywhere else. We must understand the emotions inherently involved if we modify where someone spends most of their time and proceed with meaningful management of expectations. It is important to think about what other changes are being implemented at the same time, before, or after the workplace change so there is not “change fatigue” in the workplace. Changes in business processes, methods for decision making, and technology enhancements, all have an impact on the appetite for workplace changes.

October 16, 2018   |  11:15 - 12:00

Teen Social Practices and the Future of Work

Do you wonder what the teens in your life are doing on their screens? It’s possible they are defining the future of work right in front of us. Through gaming and social networking, kids are learning in real time; they are learning leadership skills, management skills, business philosophy, financial strategy, economic behaviorism, social dynamics, motivational psychology, design thinking, environmentalism, and creative and critical thinking. Let's imagine together for a moment. If many us come into the lecture hall environment of a convention center and engage in sharing ideas about what is collectively going on around us, we can move forward able to help our organizations advance in their thinking, expand in their preparation, and believe in greater values in preparation for the renewed paradigm shifts fast approaching. By using simple display thinking tools, this session will pose future focused questions designed to tender a new form of value in connecting workplace to the coming nature of work.

October 16, 2018   |  11:15 - 12:00

Take Charge of Your Body, Take Charge of Your Life

You can take charge of your health and well-being. With her get-real health and fitness experience, Kathrine Switzer will motivate you to make fitness a part of your time-constrained life. Switzer has lead interactive events and fitness clinics for men and women of all ages, sizes and previous experience. Be inspired to live your best life with optimal health and wellness. Be empowered to take charge of your fitness today!

October 16, 2018   |  11:15 - 12:00

5 Killer Questions Everyone Needs to Ask a Mentor!

Looking for tips for success? Come to this session to ask those burning questions and career advice you’ve been holding off on. Hear from Industry and Peer experts about their road to success. A great mentor can help you succeed at what you do!

October 16, 2018   |  11:30 - 12:15

Are Communal Workspaces Really Working?

We hear a lot about open office and co-working trends in the media today. While some articles praise open offices as the way of the future, others critically examine their faults. Despite these mixed reviews about open office layout, one thing is clear - the old cubicle model is no longer viable if you want to attract and retain talent. With the responsibility for strategic design of office spaces, CRE professionals are on the front lines building the workspaces of today and tomorrow, spaces that should stay current with the latest technology while meeting the specific needs of employees.

October 16, 2018   |  11:30 - 12:15

Lessons Learned from a CRE Machine Learning Proof of Concept

Innovating in the corporate real estate world brings with it many challenges that require patience, empathy, relationship building and an endless persistence in driving to a meaningful result. This session will look at a firsthand case study of a Machine Learning pilot that encountered all of the above-mentioned challenges and more. The project focused on leveraging machine learning to simplify and ease the work order request burden employees face, while automating some of the validation, ticket creating, and routing hurdles inherent in some of the legacy work order systems. The project leveraged Natural Language Processing (NLP), using just a phrase, word or sentence entered by the employee to create a real work order. The project was an innovation journey, facing both technical and cultural hurdles in creating a solution that was unknown, in a manner that was outside the norm of the typical CRE technology approach. Understanding what machine learning models are available, the process of data set gathering, and the data science viewpoints on interpreting the results were all aspects that will be valuable to anyone interested in leveraging a project like this.

October 16, 2018   |  11:30 - 12:15

Artificial Intelligence and the Human Experience

Artificial Intelligence is bringing a new wave of change, often leaving workers wondering what it means for the future of their jobs. This session takes a look at how evolving technologies and new innovations are impacting work, workers and the workplace. The increased focus on and anticipation of AI is often resulting in decreased employee engagement and suffering performance. While there is a need to address the inevitable emergence of these new technologies, there is also a need to find ways to make the workplace a powerful asset for employees. This session will discuss emerging technology and review the impact technology has on the workplace, as well as identify design strategies that increase engagement despite the inevitability of change.

October 16, 2018   |  12:30 - 12:50

Careers Learning Theater - Academic Challenge 4.0

Academic Challenge 4.0 asked students around the world to consider the emerging technological disruptors (AI, Blockchain, IOT, etc.) and their impact on a corporation’s global footprint, then develop short and long-term strategies that put corporate real estate at the forefront of technological innovation – and enable business success. Three teams will be selected as finalists and be in Boston to gather your thoughts about this topic to inform their presentations.

October 16, 2018   |  12:30 - 12:50

Workplace Learning Theater - Activating the Workplace: The Impact of Active Workstations on Employee Effectiveness

You may want to stand up for this: Research shows that sedentary behavior causes or intensifies a wide range of health problems. To put it bluntly, no matter how much you exercise, if you spend most of your day sitting, you may be prone to serious health risks. Discover new findings from peer-reviewed research that explores how active workstations impact employee effectiveness through three areas: cognitive function, productivity/performance, and psychological outcomes.

October 16, 2018   |  12:30 - 12:50

Emerging Trends Learning Theater - Automous Vehicles and their Impact on Smart Cities

If it's conceivable, it's inevitable. Study shows by 2025, 60% of Connected Autonomous Vehicles (CAV) will be on our streets. This will have a huge impact on society at large; our cities from infrastructure, land use, development, density, commute, to talent pipeline. Discover what's coming in the near term, significant challenges and opportunities, and how to prepare for this "transportation paradigm shift" that will have a significant impact on real estate.

October 16, 2018   |  1:00 - 1:20

Careers Learning Theater - Academic Challenge 4.0

Academic Challenge 4.0 asked students around the world to consider the emerging technological disruptors (AI, Blockchain, IOT, etc.) and their impact on a corporation’s global footprint, then develop short and long-term strategies that put corporate real estate at the forefront of technological innovation – and enable business success. Three teams will be selected as finalists and be in Boston to gather your thoughts about this topic to inform their presentations.

October 16, 2018   |  1:00 - 1:20

Technology Playground - Will There Be a Watson in the Workplace?

How will AI enhance and transform the work environment that we know today? With voice recognition, pattern and preference learning, will our work environments start to anticipate our needs throughout the workday? Discover the possibilities of how AI technology in the work environment could provide an enhanced employee experience allowing for engagement and satisfaction through a personalized experience.

October 16, 2018   |  1:30 - 1:50

Careers Learning Theater - Academic Challenge 4.0

Academic Challenge 4.0 asked students around the world to consider the emerging technological disruptors (AI, Blockchain, IOT, etc.) and their impact on a corporation’s global footprint, then develop short and long-term strategies that put corporate real estate at the forefront of technological innovation – and enable business success. Three teams will be selected as finalists and be in Boston to gather your thoughts about this topic to inform their presentations.

October 16, 2018   |  1:30 - 1:50

Workplace Learning Theater - The Coming Workforce Disruption: Are You Prepared?

We are entering a new era in the human experience. Some say new modes of autonomous transportation, intelligent machines and robotic process automation that replaces entire work-streams will create vast abundance, while others predict disruption to the core of our relevance as a human workforce. The coming workforce disruption will test everything you thought you knew about CRE. Discover how others are preparing for that future today!

October 16, 2018   |  2:15 - 3:15

Cryptocurrency, Blockchain Technology, and Applications for Corporate Real Estate

The hype surrounding cryptocurrencies reached global pitch with the value of Bitcoin increasing over 1,000% in the past few years. As speculators and investors cash-in on the rapid rise in the price of cryptocurrencies, the question remains as to whether there are there practical, real-world applications for this emerging technology? Many experts believe that the value of these 'digital coins' lies not in their purchasing power, but in the blockchain technology that powers their platform. As we look to what's next, Blockchain technology has applications for the Internet of Things (IoT) in that it provides a high degree of security for data in which various devices can interact. A diverse group of experts will look to exploit the uncertainties surrounding cryptocurrencies while uncovering practical applications for blockchain technology in corporate real estate.

October 16, 2018   |  2:15 - 3:15

Capital One’s New HQ is an Entire City Neighborhood

Capital One is embarking on an epic journey to change the way large corporations use their real estate assets to recruit and retain talent. They are channeling their investment into creating an entire urban neighborhood in Tysons, VA where its associates can mingle with the public, share in the best of amenities, and never have to get in a car. Tysons, VA is transforming from an edge suburban node to a full-fledged new urban city. Discover how Capital One's HQ campus has made that journey along with Tysons, and is becoming a multi-use city neighborhood with all the amenities (including a premier event center, public parks and an upscale grocer - Wegmans) and services to make it highly attractive to their target demographic.

October 16, 2018   |  2:15 - 3:15

The Next Frontier of Intelligent Workplaces - Employees and Smartphones

Employees and their smartphones represent a powerful and transformative sensor network that can drive productivity, transparency across the workplace. Real estate leaders can deliver a truly game-changing and differentiated real estate strategy by unlocking this human sensor network and empowering employees to easily communicate all types of requests or reports pertaining to the workplace - the best part is this doesn't have to be expensive or complex! These Human Sensor Networks can be easy and cost-effective to install, leveraging the infrastructure that already exists up in the cloud and in the hands of employees. See how real estate leaders, facilities, and workplace strategy teams are promoting occupant reporting as a way to identify and address issues before they become significant problems.

October 16, 2018   |  2:15 - 3:15

Wellness in the Workplace: the Demand is Real

Wellness in the workplace is a major priority for corporate real estate. Organizations are increasingly offering wellness programs to attract top talent and retain the strongest employees. Wellness in the workplace is playing a much larger and broader role in how we think about real estate. In this roundtable discussion you'll find out what your peers are thinking; hear expert insights on using technology to improve workplace and personal wellness; and get tools to help you lead the wellness conversation in your organization.

October 16, 2018   |  2:15 - 3:15

The Missing Link: The Quantifiable Impact of Real Estate Metrics on Employee Engagement

Workplace decisions are business decisions, not design decisions, and they must be based on evidence. A primary business need for all organizations is a highly engaged workforce. While it has always been believed that the workplace can contribute to raising engagement scores, there is now evidence to prove it. A new study with three leading edge, global companies - Thomson Reuters, Silicon Valley Bank and FTI Consulting - shows a correlation between actions that can be taken in the workplace and employee engagement scores will be shared.

October 16, 2018   |  2:15 - 3:15

Designing for a Diverse and Inclusive Workplace - A Microsoft Story

With over 1 billion people with a disability globally, discover the many ways Microsoft is improving accessibility and inclusivity for their workforce -- and how that is raising the bar for the company's mission to empower every person and every organization on the planet to achieve more. Members of Microsoft's Real Estate and Facilities team will focus on two elements of their accessibility initiatives; Accessibility and Inclusive Design in the built-environment, and the Supported Employment program, which creates job opportunities for individuals with developmental disabilities.

October 16, 2018   |  2:15 - 3:15

High Performance Change: Leadership in Corporate Real Estate

Change starts with the leadership at the top - are you setting the tone and driving the innovation that's needed for your team to accomplish this transformation? This roundtable discussion format will explore key topics that are challenging CRE leaders including emerging technologies, talent acquisition, how to build your personal skill set, risk management and more. Competition is fierce to acquire and keep high performers who are also innovators - are you one of them? This session provides a forum for change leaders to discuss managing risks and rewards in a rapidly changing environment.

October 16, 2018   |  2:15 - 3:45

Co-Creation Lab: Innovation and Design Thinking

90 minute Workshop
Empowering Real Estate to be More Agile and Responsive to Move at the Speed of Business
IIn Corporate Real Estate--and in any business function--it is becoming more and more important that we put the user (or consumer or buyer or business partner) in the center, not at the edges of what we design, build, and implement. The Co-Creation Lab workshops will focus on "customer centricity" and a methodology and process called design thinking that anyone can employ to be more innovative. In this session you’ll address how to empower real estate to be more agile and responsive to move at the speed of business. During this facilitated, highly interactive workshop you’ll be able to tap into the collective insight of the group and the power of breakthrough thinking to create actionable, result-oriented solutions to one of corporate real estate’s most pressing challenge.

October 16, 2018   |  3:45 - 4:45

Unknown Unknowns: Capitalizing on Uncertainty as a Strategic Workplace Advantage

Business uncertainty and industry disruptions are the new norm. Successful organizations don’t just react to disruption, but us it as a strategic advantage, both as a business model and through workplace solutions. In the first part of this session, the panel will share their experiences of how they have reformatted their business models and used uncertainty to change how and where work is conducted. During part two, you’ll join an interactive roundtable to develop real estate solutions that are based on uncertainty and create opportunities around it.

October 16, 2018   |  3:45 - 4:45

Your Office is Where You Are: Looking Back / Leaping Forward

In a fireside chat with architect, innovative industrial designer and visionary thinker Robert Luchetti, author of the predictive and oft-quoted Harvard Business Review piece "Your Office is Where You Are," he and Tamar Moy will explore the evolution of activity-based settings since the publishing of this seminal work. They will revisit his predictions, identify the pitfalls of some of their assumptions, and hypothesize how the fundamentals of this strategy will translate in the future. During this fun and interactive session you’ll have the opportunity to work as space futurists, in hands-on groups to visually scope out your future activity-based environments using tested visioning processes.

October 16, 2018   |  3:45 - 4:45

We’re Lovin’ It: McDonald’s New HQ Models an Evolving Future

In 2015 Steve Easterbrook took the helm at the world's leading global food service retailer. Charged with transforming the iconic company the decision to move the McDonald's HQ was a highly visible part of the overall strategy. The business changes, combined with leaving a decades-old campus, meant everything was going to be different. Key considerations included: how should the work environment be different to best support the company's new direction? How could the work environment positively influence and reinforce the ongoing culture shift all while the company was undergoing a major transformation? McDonald's leverages technology for its restaurants and wanted to create a smarter experience for the headquarters. When you pair a forward-thinking workplace strategy with a range of smart building resources, the result is a foundation enabling significant culture shift!

October 16, 2018   |  3:45 - 4:45

Navigating Uncertainty by Building Community and Curating Experience

In the face of an ever-changing marketplace full of uncertainty, workplace can no longer be thought of simply as shelter provided for employees, but it must be understood as a daily, experiential customer service that a corporation delivers to its employees to boost productivity and retain top talent. Join this timely discussion on the state of the marketplace and the core challenges occupiers face on a daily basis. From leading thinkers in the space, see a broad vision of how the reIn the face of an ever-changing marketplace full of uncertainty, workplace can no longer be thought of simply as shelter provided for employees, but it must be understood as a daily, experiential customer service that a corporation delivers to its employees to boost productivity and retain top talent. Join this timely discussion on the state of the marketplace and the core challenges occupiers face on a daily basis. From leading thinkers in the space, see a broad vision of how the real estate industry may change over the next 10-20 years.al estate industry may change over the next 10-20 years.

October 16, 2018   |  3:45 - 4:45

Business Intelligence: A Catalyst for Action

In an effort to limit uncertainty and maximize flexibility in changing times, many companies are relying on insights gleaned from data collection and analysis. Akamai and Twitter, both mid-size cutting-edge technology companies, have recently incorporated business intelligence solutions into their real estate strategies. Both companies, along with Cresa, will discuss how the utilization of business intelligence has empowered them to make informed decisions, thereby creating value for the portfolio as a whole and for individual offices. Tableau, a leading provider of business intelligence software, will discuss the broader potential of big data for commercial real estate.

October 16, 2018   |  3:45 - 4:45

The "F" in RFP stands for Fun!

Discover a revolutionary go-to-market process for integrated real estate services that fully leverages the creative expertise of the Service Provider community through a fun, engagingly iterative protocol designed to drive an outcome founded on transparency, trust, intellectual and a true partnership. Experts who have served both as End Users and Service Provider Solutions Executives will explain how this process was created, deployed and experienced. You will have the chance to role play through a critical component of the process and then explore personal and peer feedback. Through the role play you’ll experience the fun and have a better understanding of the methodology behind the process.

October 16, 2018   |  3:45 - 4:45

The Ultimate Collaboration Challenge: Mergers and Acquisitions

Mergers and Acquisition activity has steadily increased over the last 10 years. Bringing two organizations together, across both corporate portfolio’s, while retaining business performance is no small task. Join Buildingi and Alaska Airlines for an interactive discussion about the real-life challenges they are facing and lessons learned throughout the process of acquiring Virgin Airlines. Gain practical insights from this experience, plus others, and answers to your questions to make mergers easier on your workforce and your balance sheets.

October 17, 2018   |  8:30 - 9:30

Nothing About the Way We Work Will Be Relevant Tomorrow

Work, workers and workplace are changing and now is the time to think deeply about the impact it will have on your business. How will shifts in technology, mobility, and workplace culture affect your organization's ability to succeed? We need an empowered, innovative workforce focused on doing impactful work, and systems that enable it.

October 17, 2018   |  8:30 - 9:30

The Coming Labor and Location Challenges posed by "Industry 4.0"

The fourth industrial revolution, often called "Industry 4.0", is a new era in which corporate activity is increasingly digital. Technological advances allow for more and faster data collection and analysis, wireless connectivity and mobility, automation, virtualization, artificial intelligence, machine learning, robotics, and new human-machine interactions. As technology continues to evolve and the adoption rate of innovations increases, disruption to current workforces and future labor markets is expected to be one of the greatest challenges to predict, manage, and mitigate.

October 17, 2018   |  8:30 - 9:30

The Future is Gen Z: Anticipating Changes in Office Design and Real Estate Strategies

Experience. Convenience. Customization. These ideas underscore how today’s youngest workers, members of Generation Z, are redefining contemporary workplaces. At 70 million, Gen Z’s out-number their much-studied Millennial predecessors and will represent 20% of the American workforce by 2030. Are you prepared for the entry of this new generation into the workforce? In this session, you’ll discover what Gen Z’s want through research conducted by a university and by a corporate design firm.  The research examines what Gen Z’s value in workplace experiences, relationships, and culture. Gain valuable insight into what Gen Z’s have articulated as qualities of ideal workspaces and how to translate this into workplace design principles and real estate strategies. 

October 17, 2018   |  8:30 - 9:30

How Do Your Sustainability and Wellness Policies Stack Up?

Uncertainty is the name of the game when it comes to sustainable building. What's the next green technology? Is wellness a fad? How much should resilience matter to how we manage real estate? For the last three years, Structure Tone has surveyed clients and partners to take the pulse of the industry and see what the crystal ball may have in store.

October 17, 2018   |  8:30 - 9:30

Resilient Design - An Essential Discussion at the Crossroads of the World

In a world confronted by increasing environmental, economic, and social change, resilient design is a top concern. It's no longer an exploratory exercise; it's an essential conversation for designers, landlords, brokers, and tenants alike. This case study will explore how global media brand, Viacom, worked together with Perkins+Will to navigate the design of three floors within their 20-floor stack in the center of Times Square. Through current examples you’ll see how tenants can ensure business continuity in increasingly precarious circumstances. You’ll walk away with a strong understanding of the current landscape of resilience, and will be armed with the right questions depending on their role in a given project.

October 17, 2018   |  8:30 - 9:30

The Healthy Workplace Nudge: How Healthy People, Culture and Buildings Lead to High Performance

In 2013 a single project created a revolution for the role of the workplace in health and wellbeing. The catalyst created an explosion of interest, a gold rush of players and a lot of noise about what really works. This presentation provides a summary of two years of research to get at the heart of the interest, and to identify the clear signal from the noise. The Well MindShift project was conducted over two years and included more than 100 experts and corporate leaders. Our research left us stunned regarding the threat of rising chronic disease and its unrelenting rise in cost.

October 17, 2018   |  9:45 - 10:45

How Can Real Estate and Workplace Culture Ensure Organizations Survive?

Why do so many wellness strategies fail and how can workspaces have a positive effect in these uncertain and complex times? During this session current global thinking on workplace design strategies that support wellbeing policies will be explored. Gen Z experiences of technology to will be used to help predict future workspace and wellbeing needs. Insights gleaned from case studies, research and results from recent think tanks will be shared to help understand how we might harness our understanding of evolutionary ergonomics to develop future workspaces that foster happier, healthier and more productive employees.

October 17, 2018   |  9:45 - 10:45

Ambient Intelligence: A New Value Proposition for Corporate Real Estate

Rapid developments in machine learning, artificial intelligence, conversational interfaces, chatbots and other technologies are transforming the way we interact with buildings, equipment, furniture and spaces. These familiar, inanimate "things" are becoming active players capable of picking up information directly from the environment, taking actions and reporting the results back to us. The degree to which real estate becomes capable of "learning" about the needs, preferences and patterns of its users may be an important indicator of its value in the future. Real estate that is more responsive to its occupants may command a premium in the market in years to come. Technological personae like Siri and Alexa are coming into the workplace with the power to transform how we conduct the business of facility management. More ambitious advancements, like the nano-technology known as "smart dust" promise to literally put electronic eyes and ears into the atmosphere. The new developments have cost, efficiency, safety and privacy implications that organizations will need to address.

October 17, 2018   |  9:45 - 10:45

Dismantling Subjectivity, Reducing Uncertainty through Data Augmented Design

Explore the possibilities of how AI (artificial intelligence) and computer learning systems are pushing the design process to maximize productive results. Woods Bagot and their design research team have built a strong computational research platform that assists in the evaluation of space. It is grounded in machine-based learning and is used to conduct various intensive and tailored space analyses. These tools are capable of analyzing qualitative and quantitative building and design features, carrying out real estate site search and evaluating the credibility of one building location over another. What happens to the design process when computers can deliver information that is accurate, instant, and supports design that is 'provable' to be the best? This session will illustrate how these computational tools can be utilized in the design process.

October 17, 2018   |  9:45 - 10:45

APAC View - Demystifying the Myth

What’s the best approach to turning workplace strategy into reality? This session’s case study highlights that the Asian Design-Build approach is more effective in fulfilling a project's vision than what is used in the US. The Asian methodology reduces the risk in execution, can be applied when timelines are tight; and, when costs must be driven low. Nishar Fatema of SpaceMatrix has working experience in both approaches. During the session you will work in teams in a timed-challenge with toolkits to test each method. At the end of the allotted time, groups will compare and contrast the results discovered by each group.

October 17, 2018   |  9:45 - 10:45

Creating Business Value and Enhancing Productivity through Sustainability and Innovation

The 3-30-300 rule estimates that a typical U.S.-based organization spends $3 per square foot per year on annual utility expenses; $30 per square foot per year on annual rent; and $300 per square foot per year on employee payroll. Therefore, energy-saving opportunities that result in employee productivity generate significant co-benefits. In addition, strong sustainability policies are shown to increase employee satisfaction and enhance financial returns. However, in a leased space, split incentives between the tenant and landlord lead to challenges in updating technologies or operational strategies. The EPA recently launched Energy Star Tenant Space Recognition to identify tenants that are leaders in efficient space construction. This session will provide a roadmap and case studies for forward thinking owners and tenants that want to collaborate on more efficient tenant space while also identifying lease terms that can be incorporated to achieve aggressive environmental goals including net zero.