Improving Performance through Intellectual Capital: Collaborative Benchmarking

Improving Performance through Intellectual Capital: Collaborative Benchmarking


September 2007

Benchmarking is one of the most powerful tools for initiating and supporting continuous improvement. Benchmarking also identifies underlying issues and opportunities to provide a vehicle for developing effective solutions. Proper information allows management to focus attention on targeted metrics and key performance indicators that lead to the improvement of portfolio performance through laser focus that comes from both comparative information and transparency.

Keywords: benchmarking, performance, key performance indicator, KPI, monitoring, strategic planning, work process, trend analysis

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