Mapping and Measuring Communication in the Age of Human Capital

Mapping and Measuring Communication in the Age of Human Capital


January 2005

Companies are waking up to the fact that people are really their most valuable asset. The new mandate for management is to recognize the strategic and economic value of their human capital, and to take the necessary steps to strengthen it.

Keywords: human capital; organizational performance; Balanced Scorecard; networks; work environment, workplace design, "Living Building", process optimization, office space, NetScan, communication, workplace planning, organizational communication

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