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GENERAL SESSIONS

Monday, 9:00-10:30 am
Leadership 2.0: The Science Behind Great Leaders
Is Work Hijacking Your Ability to Lead?
The key to highly effective leadership is learning the science of managing emotions. Learning how to manage your (and your team's) emotions is critical to success. Studies show that emotional intelligence is two times more important in contributing to excellence than intellect and expertise alone.

•  Understand the brain science of emotions driving our behavior.
•  Increase self-awareness to identify gaps between intention and impact.
•  Get strategies to help connect more effectively with the key people in your life and increase collaboration, influence and teamwork.

The ability to intelligently manage emotions separates those companies and individuals who reach the next level. Bill Benjamin draws from cutting edge research and IHHP's work with Olympic medalists, Fortune 500 companies and high performing leaders from around the globe.
Bill Benjamin
Find fresh vision and an edge in a competitive world with Bill Benjamin! Then: Increase your Emotional Quotient to lead CRE through a time of unprecedented change!
http://www.ihhp.com/bill.htm

Tuesday, 2:45-4:00 pm
Get the Skinny on Changing
Demographics and Your Work
Now, more than ever, it's imperative to understand changing demographics all around you. These changes take many forms including racial, ethnic, gender, generational, linguistic, lifestage and level of affluence, to name a few. Diversity of thought helps companies stay leading-edge and proactive as well. And learning about differences in values among different groups is key to maximizing relationships and business opportunities.

•  Identify the four biggest findings from the 2010 census and how it affects your company.
•  Discuss key work segmentations and the values associated with each.
•  Explore how the needs of generational segments impact your organization.
Kelly McDonald
Kelly McDonald is a recognized expert on diversity and business trends. She was named #1 on the list of "26 Hot Speakers" by Successful Meetings magazine. Kelly is the author of "How to Market to People Not Like You" and a soon to be released book on diversity. She has been featured on CNBC, CNNMoney,com and Sirius/XM Radio as well as in BusinessWeek in addition to various other business industry magazines and media sites.