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2 Feb 2012
Corporate Real Estate Executives Saw Pay Increases in 2011 A Compensation Report released by CoreNet Global indicates that CRE Executives anticipate an additional jump in 2012 as development and acquisitions activity also grow.

1 Feb 2012
EU Forecast 2012 Five real estate leaders predict the challenges and outline the trends that will shape the industry in the year ahead.

30 Jan 2012
GlobeStreet: Building Managers Step Up Their Game Custom build-outs, green retrofits and top-tier amenities may sound like they belong in an A+ Park Avenue office tower rather than a traditional building. But as the pendulum continues to swing back in-favor of the tenant, competition for space is fierce – and building managers and landlords are stepping up their game.

27 Jan 2012
Upskilling the CRE Organization Webinar - Monday, January 30th 2012, 11:00 am EST CoreNet Global and CBRE will be hosting a webinar Monday, January 30th 2012 at 11:00 AM EST to present the results of our ‘Upskilling the CRE Organization’ survey. The aim of this research is to uncover real estate occupier trends, and in particular the level of technical and “soft” skills inherent within CoreNet Global’s member organizations. Through the results we have obtained a better understanding of what specific areas of service, function and personal capability are needed and how you are addressing these gaps.

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What's new in the Knowledge Center?

You asked, we answered!

--Member, "J.K.", via phone

Do you have information on examples of organizational structures in various CRE departments?

--Anna Johnson, Knowledge Center Librarian

Here's a good one:
Jones Lang LaSalle advance: Better by design: Reshaping the CRE function for greater impact

And a few more:
The Influence of Corporate Strategy on Real Estate Organizational Structure

Share Space: Red Hat's Solution for a "Glocal" Workforce

The Relevance of Corporate Real Estate to Enterprise Success

CRES - Creating the Right Environment for Success (strategic support at local level at Standard Chartered Bank)

Microsoft's Scalable Toolkit for Optimizing Space and Enabling Change Globally

--Member, "B.S.", via email

I’m looking for anything on effective Client Relationship Management (CRM) communication.

--Anna Johnson, Knowledge Center Librarian

Customer Relationship Management: Using Dialogs that Matter

Breakthrough Client Relationship Management for Corporate Real Estate Teams - Jones Lang LaSalle

Customer Relationship Management - It's More than Just the Relationship

--Member, "R.T.", via email

What information do you have on space utilization?

--Anna Johnson, Knowledge Center Librarian

Are the Myths of Space Utilization Costing You More Than You Know? - Jones Lang LaSalle

Alternative Workplace Strategies: Advanced Technology and Cultural Change Make It Easier to Optimize Office Space and Cut Costs (From our publication, The Leader, this article discusses the traditional rules of thumb for square foot per office worker, but also makes a good argument for how AWS is challenging that assumption.)

Space Utilization Measurement - Herman Miller / Hewlett Packard

Making the Right Decisions: Capturing Actual- Versus- Planned Space Utilization

More questions and responses

--Member, "E.D.", via email

Does CoreNet Global have any studies or reports on how real estate operations prioritize projects?

--Anna Johnson, Knowledge Center Librarian

Snap Session 9C from the Atlanta Summit: Risk Management and Mitigation Strategies in Project Management

Integrated Project Delivery: Get on Board or Get Left Behind

Integrated Strategic Planning for Workplace

--Member, "C.V.", via Request Assistance Form

Do you have recent papers on selection of security service providers and examples of RFPs used?

--Anna Johnson, Knowledge Center Librarian

Here is a sample RFP we have. While it doesn't focus on security only, you could possibly adapt it for your needs.

This is a white paper CoreNet Global produced about RFP best practices, as a result of an end-user/service provider survey. I hope it helps.

Global Trends and Activity in the Real Estate and Facilities Management Outsourcing Market

--Member, "S.P.", via email

I am going into a strategy meeting on Friday and was wondering if we have documented the top 10 trends to pay attention to as we move into 2015 and beyond.

--Anna Johnson, Knowledge Center Librarian

I wonder if this white paper we put together might help you? How Business Is Changing: A Framework for the Year 2020 - This is an analysis of the global forces that are changing corporate real estate as we look toward 2020. I believe you should find lots of trends to discuss in your meeting.

--Member, "F.V.", via phone

I have been given project to research the role and influence of the leading global FM companies. We have noticed a marked increase in our major / global accounts increased dependence on these organisations and so clearly we need to be better informed on their roles and capabilities.

What I'm ideally looking for is any non-confidential research on the size of this market sector, areas of operation / influence, etc.

--Anna Johnson, Knowledge Center Librarian

We received your request and have done a quick search of our library to find some resources that may help you.

Developing And Implementing A Successful Supplier Partnership At Merck
(This presentation from a recent Summit gives an overview/history of FM outsourcing in general with some pertinent statistics from the recent past. It also gives an analysis on where things are headed, from the perspective of Merck as they developed an outsourcing strategy.)

Similarly, here is a presentation from C&W on outsourcing/governance:
The Changing Role of Corporate Governance and Outsourcing

Outsourcing in a Strategic Future: A Study of Eight Top-Performing CRE Organizations

--Member, "S.P.", via email

I am going into a strategy meeting on Friday and was wondering if we have documented the top 10 trends to pay attention to as we move into 2015 and beyond.

--Anna Johnson, Knowledge Center Librarian

I wonder if this white paper we put together might help you? How Business Is Changing: A Framework for the Year 2020 - This is an analysis of the global forces that are changing corporate real estate as we look toward 2020. I believe you should find lots of trends to discuss in your meeting.

--Member, "F.V.", via phone

I have been given project to research the role and influence of the leading global FM companies. We have noticed a marked increase in our major / global accounts increased dependence on these organisations and so clearly we need to be better informed on their roles and capabilities.

What I'm ideally looking for is any non-confidential research on the size of this market sector, areas of operation / influence, etc.

--Anna Johnson, Knowledge Center Librarian

We received your request and have done a quick search of our library to find some resources that may help you.

Developing And Implementing A Successful Supplier Partnership At Merck
(This presentation from a recent Summit gives an overview/history of FM outsourcing in general with some pertinent statistics from the recent past. It also gives an analysis on where things are headed, from the perspective of Merck as they developed an outsourcing strategy.)

Similarly, here is a presentation from C&W on outsourcing/governance:
The Changing Role of Corporate Governance and Outsourcing

Outsourcing in a Strategic Future: A Study of Eight Top-Performing CRE Organizations

--Member, "S.F.", via email

Looking for information on "selling" CRE and Facility Services to our BU's (Customers). We are looking for example pamphlets or PPT's -- sharing what we do, how we can help, etc. Also need examples of good names...Worldwide Real Estate Facilities, Workplace solutions…etc. Anything you can share is appreciated. Thanks...as you can see we are just looking for ways to "sell, brand and promote" our services. We are also looking for a updated name for our Division.

--Anna Johnson, Knowledge Center Librarian

Below I have listed some of the resources available on our Knowledge Center.

1. Corporate Real Estate Service Delivery Model at Prudential Financial
2. JDSU: Business Partnering and Strategic Engagement
3. CRES: Creating the Right Environment for Success (Standard Chartered Bank’s CRE department)
4. Corporate Real Estate Organizational Structure and Design Trends
5. Realizing Your Company’s Potential and Winning Customers
6. Customer Relationship Management: Using Dialogs that Matter
7. Breakthrough Client Relationship Management for Corporate Real Estate Teams - Jones Lang LaSalle
We are happy to help walk through these documents with you if you'd like.

--Member, "J.G.", via phone

Doing research for a client on outsourcing—how do I find resources on that subject?

--Anna Johnson, Knowledge Center Librarian

I'd just do a simple search for "outsourcing" on the Knowledge Center. Here is a link to my search. We have quite a few reports, so you may need to narrow it down a bit more. Hopefully this gets you started, but please feel free to call me for any other research needs you might have.

--Member, "C.M.", via email

Can you point me in the direction of someone in your office who deals with Latin American (LATAM) research on Alternative Workplace Strategies (AWS)?

--Anna Johnson, Knowledge Center Librarian

Here are two presentations that you might find helpful regarding LATAM.

1. http://www2.corenetglobal.org/dotCMS/kcoAsset?assetInode=10384154 (level 3 access required)
This is a presentation Microsoft gave at the 2010 London Discovery Forum. Includes some data about LATAM density/work patterns.

2. Latest Trends in Connecting Workplace to Workstyle
This is from a breakout session at the Hong Kong Summit this year—again, some data and anecdotes about global experiences with AWS, touches on LATAM.

Less questions and responses

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The CoreNet Global web site is designed to enable members and visitors to easily locate information and areas of interest. We always strive for improvements, so send us your comments and suggestions .

Corporate real estate directly relates to companies whose primary business is not real estate but who need real estate to compete, make a profit and add shareholder value.

CoreNet Global is unique in that we are the only professional association that serves this niche, otherwise known as corporate occupiers or corporate end users. Examples include Coca-Cola, Microsoft, Whirlpool, Ford, Bank of America and many others, mostly comprising the Fortune 1000 and the Forbes Global 2000. These non-real estate companies form the demand side of the corporate real estate industry.

Commercial real estate interests such as brokers, owners, investors, landlords, developers and architects provide land, facilities, physical space and other goods or services to corporate end users. Economic developers provide the same corporate clients with location, relocation, expansion and other related needs. These real estate and location companies and organizations form the supply side of the corporate real estate industry.

By combining these three key segments – corporate occupiers, commercial real estate providers and economic developers – CoreNet Global is the only group that convenes the entire supply chain of the corporate real estate industry.

Connecting and providing value to you and your company in the entire network and supply chain of the corporate real estate industry – from end users and occupiers to service providers and economic developers. Professionals from across the corporate real estate industry gather from a variety of functional disciplines, locations, career stages, and companies. Membership types include End Users, Service providers, Economic Developers, as well as Academic, Journalist, Student, and Retired professionals.

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There are a variety of benefits to membership with CoreNet Global. Members engage locally, globally and virtually.

Connect. It’s not just what you know, it’s also who you know that makes the difference. Interact with the most successful corporate real estate and workplace professionals in the world. Expand your networks and affiliate with others.
Learn. True leaders are driven not only by excellence but also by the thirst to know. Enhance your critical knowledge through in-depth education and knowledge sharing programs taught by the industry’s finest. Take topical courses, get the industry leading MCR or SLCR designations.
Grow. CoreNet Global is the source for the best insight and perspective on corporate real estate and workplace infrastructure. Members grow both personally and professionally through various awards programs, both at the local and global levels. Share knowledge and best practices, get recognized.
Belong. By bringing together all facets of the corporate real estate industry, CoreNet Global has become the association of choice. Serve on a local chapter, participate in a topical community, committee or task force.

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